Awesome gate
Awesome gate. Best ever
By Nancy
Response from Smart Retract· Jul 29, 2020
Hi Nancy--thanks for being an awesome customer! Deanna at Smart Retract
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
554 reviews
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Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...
Smart Retract (smartretract.com) has 554 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 502 reviews with 5 stars · Clear filters
Awesome gate. Best ever
By Nancy
Response from Smart Retract· Jul 29, 2020
Hi Nancy--thanks for being an awesome customer! Deanna at Smart Retract
We got this gate to replace a different type of gate that we had that we did not like. It's fairly simple to install and much more sturdy than other mounted gates I've used. It's easy to close and lock. When retracted it is compact. This design is much easier than a swinging gate, which can easily be misaligned.
By Allison P.
Response from Smart Retract· Jul 29, 2020
Hi Allison--we are happy to hear you are loving your Retract-A-Gate and we love having you as a customer! Please contact us if you have any questions. Deanna at Smart Retract
This is a very good and well made product, was easy to install and they have worked the bugs out of any type of mounting scenario with all the included spacers. Prime example of why American craftsmanship is worth the money.
By Jeff F.
Response from Smart Retract· Jul 29, 2020
Hi Jeff, thank you for being a good customer and we are very proud to say Retract-A-Gate is made in the USA. Thanks, and let us know if you have any questions. Deanna at Smart Retract.
Works beautifully to keep our 2 terrier dogs into a designated room. Gate stays tight when locked and the dogs cannot wiggle their way under the gate. Best feature is gate stows away nicely tight to the archway wall and out of the way when not in use .I recommend this product to all my friends. I also tried much cheaper gates that are on the market, which are "much cheaper gates". Retract-A-Gate brand is far superior in usage, design, and quality. Well worth the money spent.
By Nelson B.
Response from Smart Retract· Jul 29, 2020
Hi Nelson--thanks for the beautiful review too! We agree, the old adage of “you get what you pay for” is very true here as well. Please contact our customer service if you have any questions. Thanks, Deanna at Smart Retract.
Came as described. Called customer service because, my shih tzu would still go through the bottom. They were very nice and gave me ideas and options. Although it was too late for me to return. The parts for retract a gate is very good and very sturdy.They are very nice, helpful and there products are very good.
By E. A.
Response from Smart Retract· Jul 29, 2020
Hi and thank you for your wonderful review! We take pride in our customer service and enjoy helping our customers. If you ever have any additional questions, please let us know. Thanks, Deanna at Smart Retract.
Timely delivery of great products (we got two!)
By Rebecca W.
Response from Smart Retract· Jul 29, 2020
Hi Rebecca--thank you for the excellent review and for being a great customer! Please let us know if you ever have any questions at [email protected]. Thanks, Deanna at Smart Retract.
Great product made in the Iowa, USA - Easy to install and move around to different mounts throughout the house.
By Bill M.
Response from Smart Retract· Jul 29, 2020
Hi Bill--thanks for being a great customer! If you have questions, please let us know. Thanks, Deanna at Smart Retract.
This gate has been a life saver. We have a lovable beagle who is a runner. We now can bring in groceries, have people at the door without fear of losing him. Best invention ever!
By Nancy
Response from Smart Retract· Jul 29, 2020
Hi Nancy--that is great news! If you have any questions, let us know. Deanna at Smart Retract.