Good provider
So far so good. Clear and fast delivery services.
By cliente
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
63 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartHost, LLC is listed under Internet & Software in Henderson, Nevada.
SmartHost, LLC (smarthost.net) has 63 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 36 reviews with 5 stars · Clear filters
So far so good. Clear and fast delivery services.
By cliente
I want to thank Shawn M. Arcus and the SmartHost team for their quick resolution regarding a fund clearance issue with PayPal. Despite a delay, they proactively addressed the situation, manually updated the information, and ensured my funds were credited. Their responsiveness after my TrustPilot review was remarkable, showcasing their commitment to customer satisfaction. I appreciate the transparent communication and efforts put into resolving the matter promptly. I'm updating my review to reflect the positive experience and commend SmartHost for their dedication to customer support. Best regards,
By Mandy S.
Response from SmartHost, LLC· Jan 24, 2024
Paypal help the funds for over a week, then never notified us via APN that it cleared, so did not autopost to the account. We did inform you Paypal was holding the funds, and you should have inquired again about status when you did not see it post to yor account after it cleared. We updated it manually for you.
Great Service
By Pedro Ramalho X.
the best provider for me
By anass dami B.
In 2023-May I subscribed for a yearly VPS (linux with nvme/block storage) - 10GB + 250GB and so far, cannot say anything bad for the server or support. Have opened two tickets and both getting solved in reasonable time. It's used primarily for backups, so not much CPU tax, but is monitored from another vps in another country. The uptime and availability so far are great. Zabbix shows 98.7911% on report. Good service, would recommend.
By Eliphas Q.
GOOD SERVICE
By abdennour A.
Very happy with the service provided so far. Purchased two servers last year and have had no issues and good performance.
By Ryan
Received excellent response from Shawn on the support board. There was flexibility to extend discounts over limited offers, responses were fast and informative.
By Agustin