SmartboxmovingandstorageReviews of smartboxmovingandstorage.com

Smartbox is definitely the way to move!!! They are very easy to work with and extremely accommodating!!

I was so nervous about moving across the country especially from and to cities that aren't especially friendly to things being left on the street, but SMARTBOX made it so easy! After receiving a quote for a fraction of the competitors, I received a phone call from one of their very friendly staff members who was able to put all of my concerns at ease. After looking again at the website and reading other reviews, I was very pleased with what I saw and had decided to move forward. After signing the contact I was notified by SMARTBOX that I would need a permit from the city, thankfully I was able to avoid that hefty charge from my city by using the space near my garage off the street. I was worried the space wouldn't work but after I had spoke with SMARTBOX, they were able to review the space I had in mind and was given the green light. The delivery truck drivers were very courteous and efficient. They arrived and departed with the box within the time frames given to me and had called before hand to let me know when they would be arriving. I wouldn't hesitate to recommend their service to anyone and will definitely be using them again for my moving needs!

Anyone needing this type of storage or moving assistance will not be disappointed in levels of professionalism by all customer facing employees. Positive company culture has been instilled in all employees. All questions are thoroughly answered and companies ability to adapt to moving issues and changes makes at least this component of moving, completely free of stress.

I looked at a lot of storage options for my entire apartment worth of goods while I am away on extended travel. I liked the ease of the process and being able to speak to someone on the phone. The local representative was very helpful as was the driver who picked up and delivered and everything was on time. Best of all it was a great option for me being cost conscious.

Both the person I chatted with online to setup my order and the delivery guy were great. However, when I emailed the local office to inquire about missing moving blankets, I never received a response. Update: Shortly after posting this review, the local office called to apologize for missing my email. I was pleasantly surprised to receive a personal phone call. Turns out it was my mistake anyway!

excellent service always helpful

Not done yet with my SMARTBOX experience but so far has met my storage needs at a much better price than it's competitors.

From the first call to Smartbox we knew they were a superior company. The prices fair and reasonable. Delivery was the best, the driver called before his arrival, was extremely personable. Once at our home he took his time and worked diligently to place the Smartboxes exactly where we wanted them. We definitely would use this company again.