Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 243 reviews with 5 stars · Clear filters
Very happy with the quality of the product
By Jason L.
Response from Sleepypod· Aug 1, 2023
Thank you, Jason. We are happy to hear that you are happy with the quality of your Sleepypod product. We'll be sure to pass your comment along to our team.
Great fast customer service. Over the years I've bought a few harnesses from them. One of my dogs was particularly hard to get the right size across the various styles they created. The responses were always prompt and helpful. What really blew me away was a harness I bought back in 2017 had an issue in 2022 with the buckle (a screw came undone so the buckle fell apart). I asked them if it was safe to reassemble it with the parts I had and instead they shipped me 2 replacement buckles for free the same day. This was well after the 1 year warranty.
By Nick D.
I wanted a car harness that would keep my pup safe in the car, and after hours of research, I found that this was the only crash tested harness for his size. I was worried about making an expensive purchase without him trying it on, so I made sure to measure him and I bought a medium based on his size and the measurements on the site. Unfortunately, the measurements didn't seem to match up for my dog's weird body (he's a corgi) and the medium was a bit too big. I reached out to customer service and they were awesome! They sent me a small with a return label and said to try the small and to send back whichever one didn't fit. We ended up keeping the small and it made it in time for our big road trip! My dog hates the car to begin with, so he wasn't too thrilled with being strapped in, but it gave me so much peace of mind knowing I made him as safe as he can be if the worst happens. It also made a great hiking harness, and we were able to strap his waterbowl and doggie bags with carabiners to him. Thank you sleepypod for the great product and customer service!
By Amy T.
