Love this company
Love this company! Harnesses to safely transport my best friends. Quality construction. Great customer service!
By Maggie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 243 reviews with 5 stars · Clear filters
Love this company! Harnesses to safely transport my best friends. Quality construction. Great customer service!
By Maggie
Support was very helpful.
By Ryan A.
Fast shipping, correct sizing for my 60 lb black and tan coonhound.
By Jessica G.
I absolutely recommend this brand. They sent the order the day after I bought and solved quickly the Canada Post issue (not delivering it) by resending the product by UPS. Thank you for the support. I can’t wait to try the harness later, it seems very sturdy and good quality.
By Nicole SD R.
These pods are so great and comfortable for cats. Sturdy, fuzzy, good-looking. The Sleepypod customer service is top-notch too. I mistakenly included the wrong address on my order form (ridiculous, I know) and they sent me a new one right away (Thanks Jeff!). All-around A+ company.
By lex
Customer service at Sleepypod is fantastic. They are always available and really care about the products and providing great service.
By Jack M.
I ordered a large harness and the harness inside the package was an XL. I emailed on Saturday and they responded on Sunday stating they would send the correct size, express shipping. Appreciate the quick response.
By Robin
This is my second purchase of a Sleepypod carrier! I purchased the dome for my cat years ago and it’s her favorite thing! The new tiny puppy loves our new Sleepypod! It is perfect, and keeps him extra safe!
By DeShan