Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 243 reviews with 5 stars · Clear filters
We received the best service at sleepypod. I needed a replacement strap and it was handled right away and couldn’t ask for anything more.
By Devin R.
Response from Sleepypod· Nov 9, 2023
Devin - We're so happy to hear about your 5-Star experience with Sleepypod. We appreciate your trust in Sleepypod products. Thank you for taking the time to leave your review.
Valentine won her Sleepypod. She loves to travel to the vet in it. She sleeps in it some and even shares with our other cat. Couldn't of ask for a better prize. Thank you!
By Abigale S.
Response from Sleepypod· Nov 9, 2023
We are so pleased to hear Valentine loves to travel to the vet in her Sleepypod. Thank you so much for taking the time to leave a review!
Replacement liner works perfect!
By Karen U.
Response from Sleepypod· Oct 27, 2023
We're delighted to hear the replacement liner worked out well for you! We appreciate you taking the time to leave a 5-star review. Safe travels!
This is exactly what I was looking for. My cat is tiny and I wanted something that she’d feel comfortable in. Also, I’m small as well and I needed something I can manage. It’s beautifully made. My cat seems interested in it. I’ve been giving her treats in it so hopefully I’ll be able to get her to go in when I need to.
By Denise K.
Response from Sleepypod· Oct 27, 2023
We're so pleased to hear that the Sleepypod carrier fits your needs! Thank you so much for taking the time to leave a 5-star review. Safe travels!
Carrier is beautiful and sturdy. Dogs love it. Great customer service. Replaced a part that I had lost at no extra cost. Excellent! Highly recommended.
By Angie O.
Response from Sleepypod· Oct 27, 2023
Thank you for the compliments on the product and the customer service. We're so happy that your dogs love the Sleepypod carrier. This review made our day. We appreciate you taking the time to leave a 5-star review. Safe travels!
Very quick delivery and my cat loves it!
By Amy H.
Response from Sleepypod· Oct 24, 2023
So happy to hear it!
There was a problem with our order. These things happen but the measures that Sleepypod took to correct the situation and compensate for the delay were amazing. Very quick response and they did everything possible to correct the error. Outstanding.
By Heather H.
Response from Sleepypod· Oct 25, 2023
Thank you so much for sharing your experience with us. Your customer feedback means a lot to us!
Love it! Great!
By rubylane L.
Response from Sleepypod· Oct 24, 2023
Thanks for taking the time to share your thoughts on the Sleepypod product -- so appreciated!
