Monday, November 9, 2026 · Customer reviews of US businesses
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182 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It is our mission to provide the mattress shopper with a relaxed and educational buying experience that provides the best overall sleep experience with quality products at the best possible price whether in-store or online.
Mattress Warehouse (sleephappens.com) has 182 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 93 reviews with 5 stars · Clear filters
Received my bed in a perfect condition, the price was good too. I had to wait because it was ordered from the supplier so that delayed. However Quinton from the Cape town store constantly called to update me, until the bed was delivered.
By Zizo
Randi from Mattress Warehouse in Glassboro provided excellent customer service . She was very knowledgeable and helpful with the purchasing and delivery and was most helpful and efficient when asked to add more to the order. I would highly recommend .
By Kathy E.
Glen Depaola at the Hanover, PA store was incredibly knowledgeable and very helpful. He checked what mattress I needed and reviewed everything with me. He showed me various price options and didn't push one price level over another. He listened to me and was very helpful. Great guy, and when I need another mattress, I will go to Mattress Warehouse. J. Sheely
By Jeffery S.
I came in to Mattress Warehouse and Randi immediately helped me pick out the perfect mattress for me. She listened to what I wanted and pointed me to the perfect mattress. I am so happy. I will go no where else and would recommend friends, family, and anyone looking for a new mattress to come to sleephappens. Thanks again Randi. Can’t wait now to buy the sheets and the perfect comforter. Your the best...
By Cathy R.
My husband and I made an appointment at our local mattress warehouse in Camden, Delaware. Our customer service person was Tim. He was fabulous. Tim talked with us like the next door neighbor. He explained in-depth the build of each product we were interested in so we were able to make an informed choice. Our delivery was quickly scheduled and as I type is ahead of schedule. "SWEET"!! I will certainly return to Mattress Warehouse and recommend to my friends and family.
By carla C.
I came to Mattress Warehouse in Glen Burnie off of Governor Ritchie Hwy seeking to buy a mattress. I received a warm welcoming from Tonya the store manager. Tonya educated me on purchasing a mattress to meet my needs. The store was very clean and professional. Tonya provided me with what I needed and Im a very satisfied customer.
By Connie
What great customer service I received today at Mattress Warehouse on Lincoln Way East in Chambersburg, PA. My sales lady was Tabatha. She was so knowledgeable and could answer every question I had. She took her time with me and I did not feel rushed. She asked me exactly what I was looking for in a bed and had me lay on each bed (some of them twice) if I could not decide which one I liked better. After everything was said and done I walked out of there happy with my purchase. Now, I am looking forward to when my mattress and boxspring comes in for me to pick it up. Thank you Tabatha for a great purchase and easy transaction.
By Sherry M.
Bob and Lee helped us in the Forked River, NJ store. They were very helpful and informative. We bought a full size Serta Perfect sleeper and headboard for our guest room. The price was right and the mattress is very comfortable. Delivery was prompt and the service was very good.
By Jill K.
