Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
61 reviews
sleepband.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The World's Most Comfortable Bedtime Heapdhones
sleepband.com (sleepband.com) has 61 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 27 reviews with 1 star · Clear filters
Has been a week and no shipment date in sight. After reading these trustpilot reviews and seeing that their customer service phone number has a full mailbox. I will just ask my card to help me get reimbursed. STAY AWAY FROM THIS COMPANY!
By Laura L.
It's been a week and no tracking # and no response from them. Emailed twice, nothing but spam back. I cannot find a phone # to call. I just sent an email to cancel the order and not to charge my CC. I will now call my CC. Their website looked great and I was hoping not to have to always go through Amazon. My attempt failed.
By Kristin S.
This sleepband company is the worst I have ever dealt with. I placed an order in November 10th for Christmas presents. Up to this day January 7th. I have not received my order. I’ve tried sending several emails, only to get an automated response. Their 866 number never gets through. Always busy. I went to their Facebook page. Left a message. Nothing. Don’t waste your time and money. And now seeing the reviews of such a cheap product. I am going to have to deal with my credit card company to be reimbursed.
By Mo
I ordered a sleepband on November 18, and I’ve received many spam emails in the following days. Now, more than a month later, I still haven’t received my order, and the costumer service isn’t replying to the two emails I sent in the last week. This is beyond frustrating!
By Hubert R.
I ordered these headphones on the 14th,10 business days ago. Since then I’ve gotten multiple daily spam emails from them, yet my order hasn’t even been shipped. I’ve now written THREE emails that nobody has bothered to respond to asking for an update on shipping and their website doesn’t even allow you to cancel. This is CLEARLY FRAUD! You took money for something I’ll never receive. Reporting this to my bank and the BBB.
By Diana D.
I wish I could give negative review!! I ordered a sleep band pro and they falsely promised 3 day delivery! 1. these thugs delivered this in 10 days 2. I just got a normal useless non electronic sleep band not worth more than 100rs and I paid 1700!! They just thugs! Refund the money in 1 day or I’ll file a case in consumer forum, same time tomorrow!!
By Abhinav J.
ABSOLUTE SCAM. STAY WELL AWAY FROM THIS COMPANY. I ordered two sleepbands over 3 weeks ago. First I did not receive a confirmation email. I have then sent them a Facebook message and 2 emails following up and heard nothing back from them. Daylight robbery. I will be submitting a formal claim to my Credit Card company but for future customers...STAY AWAY. DON'T BOTHER. They are robbing people and trying to get away with it. Do not fall victim to this scam!
By Joe S.
This was never delivered. I paid for "Next day delivery" and I haven't received this product. This is a scam. In my opinion.
By Bapusaheb P.
