Skis.com - Under New Ownership May 2023Reviews of skis.com

After being nervous reading all the terrible reviews after I placed an order, I felt like I should leave an update about my experience. Ordered a helmet for my daughter at an amazing price on Monday, it shipped the next day and arrived by Thursday, with nothing but their standard shipping speed. Couldn't have had a quicker, easier experience with a great value. Would order again for sure.

My husband bought for me the new skies from skies.com. We were so excited because i wanted that kind of skies, and finally we found them on the skies.com. (I need to say that these skies were sold out in the length which we were looking for), so we were so happy that finally found them! We made purchase on January 1 (holiday day), and just was looking for a new email with tracking number. On January, 7 we got email, with tracking number, January 8, i got my new skies!!! The skies ate exactly as a described, new, still in plastic wrap, new bindings. Great deal! Great seller!!! Thank you so much!!!

UPDATE - I have started a PR campaign against this company and have been submitting letters to the editor in the CEO's hometown area. I am encouraging the rest of you to do the same. My letter is below... Is Summit Sports Legit? Asking for a Friend… I am calling on all area residents to answer a question that many others across the entire United States cannot seem to find. Are there really Summit Sports stores that you can walk into and purchase a sporting product? Do they have real people working at the store who answer customer questions? I am asking because Summit Sports and their online affiliate stores are taking peoples hard earned money and not sending them the sporting products they purchase. People have orders that have been “processing” for over 30 days, and no one will answer their customer support phone calls or emails. You can press 1 for a call-back, but then an automated message immediately calls you back to say no one is there to call you back. Huh? What? Bueller? Bueller? Bueller? Why write this letter you may ask? I have no other way of getting an answer from Summit Sports other than making the 5 ½ hour drive to the warehouse and knocking on the door. I want local residents to know that one of their own (Steve Kopitz, CEO) is fleecing families from all four corners of this country during a time when people are having a hard time making ends meet. Do you know Steve? Maybe you do not believe me or the hundreds of others? Just search all the online reviews for Summit Sports and affiliates. Sincerely, Order # 001-02116174

I ordered some cross-country skis. Got a killer deal. Somebody whanged the package during shipping and the tails on two of the four delaminated. Simple mistake, I figure, but could have been avoided with a few cents worth of foam. I emailed them about it, and six days later I'm wondering if I'll hear back. I called today during business hours, spent about 10 minutes on hold. Sure, makes sense, there's a viral pandemic on. After a while, they start giving me the option to press 1 to have a rep call me back when one's available. I pick that. A minute later, they called me back. IT WAS A ROBOT CALLING TO SAY NOBODY WAS THERE TO CALL ME BACK 😂😂😂. 10/10, I'm still laughing at this. Guess I'll try epoxying these skis myself. Still got a nice discount. We were saving up to buy some skis at a local shop, but then my hours got cut when COVID hit. God bless the workers who have to deal with customers after the Skis.com robot prank calls them, if there are any during the pandemic. I actually hope their workers have all quit and are thriving as they spend their labor within their communities and watch the death throes of the consumer economy from a safe distance.