Lots of bugs to be fixed
Lots of bugs to be fixed
By Anon U.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
580 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
SimpleTexting (simpletexting.com) has 580 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Lots of bugs to be fixed
By Anon U.
The user journey of the tool needs to be explored to identify pain points in the experience. The tool just doesn't work as well as I would like and there are too many pain points that I don't feel like listing right now.
By Robert
Response from SimpleTexting· Jan 13, 2020
Robert, thank you so much for taking the time to share this honest feedback. I'm so sorry to hear you've run into pain points on the platform. We'd really love to hear more about what you've run into so we can look into making changes that would make your experience on the platform a better one! We have one of the most dynamic platforms out there and make changes all the time based on what we hear from our customers, so any and all requests or feedback is greatly appreciated! We don't take any feedback lightly and would genuinely love to hear from you. Thanks so much in advance.