They worked hard to clarify a carrier…
They worked hard to clarify a carrier issue. I hate the carrier - love Simple Texting
By Ken K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
580 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
SimpleTexting (simpletexting.com) has 580 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 463 reviews with 5 stars · Clear filters
They worked hard to clarify a carrier issue. I hate the carrier - love Simple Texting
By Ken K.
I love Simple Texting, Their Customer service is Top notch and they are always there when I need them!! Very Helpful and Quick response time!! Simple Texting is very easy to use and has many features and options! And integrations are easy and simple too!
By Mathew C.
Quick and Reliable Customer Service!
By Student L.
Jac is very quick and helpful with clarifying instructions. Thank you Jac for being there!
By Shane
best support and so easy to use!
By Adam W.
Very helpful
By Essence
Great support, especially from Mhark
By Caleb R.
Above and Beyond helpful! Very quick to respond and worked out my issue is just a few minutes. (It was my operator error :)
By elizabeth W.