No room for customer satisfaction
HI - I participated in the marketing review and thinking the SAS training would be as methodical at the review, was very disappointed - the training was a simple extension of the marketing review. It was not well paced and difficult to follow. I talked with customer service about a refund and was just offered a course upgrade. I chose not to invest any more time in poorly constructed course ware. It was explained by 'CS' that the purchase window showed no refunds...... apparently customer satisfaction was not part of the criteria
By Greg M.
Response from Simpler Trading· Aug 19, 2020
Thank you for your feedback, Greg! We're sorry that you didn't get more value from our SAS training course. Unfortunately, we can't offer refunds on our digital assets as stated in our terms & conditions. We're still happy to give you credit to our store or to upgrade you to the next level of the class for no additional charge. If you're interested, please let us know at your earliest convenience. Sincerely, The Simpler Trading Team



