Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
148 reviews
Silver Palace Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a distinguished wholesale sterling silver jewelry importer with over 25 years in the business specializing in 925 Sterling Silver Jewelry. We are committed to giving our customers the best quality, highest value, best customer service experience and a wide selection of wholesale sterling silver jewelry. We are a strictly open to wholesale customers only.
Silver Palace Inc. (silverpalaceinc.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 128 reviews with 5 stars · Clear filters
Ordered online and two of my items didn’t arrive and no explanation ! Called person that took my call immediately apologized reviewed order, confirmed that items were available and sent them again !
By SILVIA R.
Response from Silver Palace Inc.· Jul 23, 2022
Thank you for taking the time and leave a review , we apologize for the bump.
Prompted service and willing to fix anything that you may have a concern with. Has become one of our main suppliers. Love the customer support on WhatsApp also.
By Lady A.
Response from Silver Palace Inc.· Jul 5, 2022
Thank you for the positive review and continues support in business , we will bend backwards and fix any issues and make things right .
Very friendly web Page and excellent service from everybody there, for me is very helpfull being able to choose merch in advance, only sometimes the closeout prices are not updated, and also sometimes for a piece it requieres a size to choose but ot doesn't give you the option so it doesnt let you put it in your cart, those are the main issues and one last thing when the pictures don't show a model the size of the piece is very tricky could be very big or too small since I can't see the real size.
By Dora S.
Response from Silver Palace Inc.· Jul 3, 2022
Thank you for your business and recommendations , we will make sure to look into them and do the changes. we truly appreciate your business.
Great selection in Sterling Silver Merchandise. Ordering through their website is quick and easy. Love this place!
By Teresa S.
Response from Silver Palace Inc.· Jul 3, 2022
Thank you Teresa for your review and we appreciate your business.
Good service wish you did not charge so much for shipping. Should be no more then $15.00
By Day's Fine J.
Response from Silver Palace Inc.· Jul 3, 2022
Thank you for your trust in doing business with us , i will look into the shipping matter and hope i can negotiate a better deal with UPS and pass the savings.
This is by far the best silver jewellery company to do business with. Accurate, best prices, fast service. Thanks!
By Karen S.
Response from Silver Palace Inc.· Jul 3, 2022
Thank you for your review and trust in doing business with us.
Great jewelry and great customer service. 10/10
By ersinsane
Response from Silver Palace Inc.· Jul 3, 2022
Thank you for you review and business. our clients do deserve the best service we can offer.
Excellent products, really fast delivery time! Thank you
By Vic
Response from Silver Palace Inc.· Jul 3, 2022
Thank you for your review , we appreciate your business.
