SilverholderReviews of silverholder.com

Terrible bought two led lights only to find out they weren’t compatible and they won’t let me return it they said I can just get some converters and use them had to buy the correct ones as I wrote off my car tried to ask them for a refund again but not worth it because they won’t give you a refund selling on Facebook to save my frustration don’t bother with this company or if you do make sure you buy the right one

After several weeks of back and forth, and receiving the wrong one the first time. They finally sent the right one. I connected it and one of the headlights quit working after lighting up for about thirty minutes so I don't know.

They sell crap, bought one under hood led lasted for 2 months after it was on for a long 8 hours drive! Cheap 10-15$ stuff being sold for 50-100$!! Refused to give me a refund andmoau another 15$ for a replacement which is the original price of the LED strip!! Please be careful do not purchase any product and waste your money!!

0 if possible. Worst service ever. Bought headlights for my 4runner, but the headlight housing design meant they did not interface with my vehicle's low-beam mounts properly. I tried modifying the bulb slightly and after a 15min. job took 3hrs I gave up and one of the lights didn't even work. I had ordered them in winter thinking I'd wait until spring to install when warmer and easier, not realizing they wouldn't work. After a lot of emails back and forth, they refunded 10% ($5) instead of the full amount for a falsely advertised product. I will NEVER buy a single product from them again and I hope other people don't either. Businesses like this need to go extinct, or at the very least learn how to treat a customer properly. Scammers and thieves, DO NOT BUY FROM SILVERHOLDER.

I seriously would give a 0 stars if I could. Bought them for 2 different cars; Rogue and Veloster. The Rogue worked great, so I thought that they would work great for the Veloster. They didn't fit. Tried to call them from the number listed on the website, and it doesn't work. Wrote them an email, and they never responded. Wrote them on Facebook, and still never responded. Wrote them a bad review on Facebook, and they finally responded. BUT, they would ask for a million photos, videos, and so, showing why it wouldn't fit. They stated they would send me the attachment that I needed, but they only sent the attachments for the headlights, but never helped on the fog lights. They asked me to remove the bad review, which I did when I thought they had helped me. I ended up just cutting my loss, and got another brand. Now it's been a couple months (not even a year) with the Rogue, and all of a sudden the lights are slowly going, one at a time. Because of all the issues I had with the Veloster, I am not even going to try going back with SilverHolder. Just save yourself the hassle, and go with another brand.

The headlights stopped working in 7 months. Spoke to them in September 2023.sent a video of defective light and was told a new pair was in the mail. 7 Months later and have not received the replacement. DONT WASTE YOUR MONEY.

Horrible customer service and crappy product. Purchased 4 led light. One went out. Reached out to customer service several times over several weeks. Got the run around, asking for video of my headlights not working. Never ending emails with no action, so I wrote a bad review. Only then did someone finally reach out to help. However they wouldn't replace it unless I took down my bad review and sent them a screen shot of a 5 star review. I did that, and eventually received a new light weeks later. Well now 2 more have gone out. With such crappy customer service, I am going to throw them all in the trash and purchase another set through a reputable company that stands behind their product. Save your money, these lights are garbage!

Trash product, shipped with China without letting me know before hand, took forever to get to me, then when I get it bulbs are defective, they want me to jump through hoops and send a video of them not working. So they want a video of nothing/darkness? Still won't refund, I offered to send them back, they asked me to install bulbs in my fogs which would require taking my bumper off. I am going to be filing a bank dispute for defective product.