Shower Bay is incredibly convenient and…
Shower Bay is incredibly convenient and easy to set up
By Karinna H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
489 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shower Bay is a safe and portable shower designed for wheelchair users and others that have mobility limitations. It provides a true shower experience without dangerous wet-environment transfers or an expensive remodel.
Shower Bay (showerbay.com) has 489 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 477 reviews with 5 stars · Clear filters
Shower Bay is incredibly convenient and easy to set up
By Karinna H.
This unit has exceeded our expectations. It is exceptionally easy to use and works perfectly. Comfortable, hot showers, are now a daily event for our loved one. It is a breeze for us as caretakers. He, and we, couldn't be happier. Can't recommend this enough!
By J D.
My guy has now used the Shower Bay twice and it is fantastic. It took me a little longer to assemble than I thought, but now that I understand it all, I know I can go much faster. I am not the strongest or most agile woman out there, but I managed it all just fine. It's a beautiful system. The PT, OT, RT, plumber, and carpenter who have been here this week have all been super impressed. Thank you for making this available to the greater world, it's A+. Elegant. A thousand thanks.
By Laura
We've had our shower bay for over 4 years and it's one of the most important things I've ever purchased. It's been a wonderful help to my wife in order to give her a shower several times a week. The unit is well engineered and has held up exceedingly well. Kudos to Russell at Showerbay who has helped me keep the shower in good running condition.
By Thomas
Russell at shower Bay has been outstanding
By Ron H.
Shower Bay offers a practical solution, but the setup was more difficult than expected and customer support could be better
By Russell B.
Response from Shower Bay· Oct 3, 2025
Russell Im glad you feel the Shower Bay is a practical solution that is hopefuly bennifical for your loved one! I am currious what part of the set up was difficult? We always strive to learn from our customers experiances as to which aspects are difficult and could be designed better or described better. Any feedback would be greatly appreciated. I am also curious about how our customer support could have been better. Who did you reach out to and were they not able to help? I always give out my personal number on all orders and encourage customers to reach out to me directly if they have any issues and I can talk you through it, text or even facetime! Please reach out as I want to make sure you are satisfied and confident using the shower Bay as well as learn where we may have fell short. Thank you again for your Review. Russell Simpkins Shower Bay Vice President
This Portable Wheelchair Shower is awesome...I would recommend it to anyone in need of a portable shower...The main office support was excellent and the installation was a breeze...Thank you Russell so much- Catskill Neighbors, Inc.
By Catskill Neighbors, I.
We where is desperate needs for my son. Now he gets the privacy and confidence back to bath at home. Once the pieces are out of the box and the multiple layers of bubble wrap it was easy set up. This has been an amazing experience i could be more blessed to come across shower bay in the time of need.
By Felix