Shower Bay User
We have been using the Shower Bay shower for my mother for over 2 years. It has worked great for us and the customer support and responsiveness is second to none.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
489 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shower Bay is a safe and portable shower designed for wheelchair users and others that have mobility limitations. It provides a true shower experience without dangerous wet-environment transfers or an expensive remodel.
Shower Bay (showerbay.com) has 489 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 477 reviews with 5 stars · Clear filters
We have been using the Shower Bay shower for my mother for over 2 years. It has worked great for us and the customer support and responsiveness is second to none.
By customer
My wife has difficulty climbing stairs. We enjoy our current location but only have a half bath down stairs. The options were to relocate, remodel or purchase a custom made stair lift, all very expensive options. The Shower Bay unit placed in a downstairs bedroom solved the problem. The unit was easy to install and works great. Problem solved!
By Adam S.
This shower bay portable is excellent tool to get shower for your love ones, very easy to install anywhere in the the house, very easy to clean and never get dirty materials is high grade components, quiet operation . overall excellent and if in case you got problem the customer support is excellent with regards of any issue always problem solved quuck...excellent product more than 5 star. Thank you
By Sherween
Worked perfectly for my wheelchair bound mother. Much cheaper than trying to install a new shower in a downstairs half bath.
By customer
I found Shower Bay just as I was about to invest in major renovations to my Mom’s house to install a walk in shower stall. The Shower Bay saved thousands of dollars and did not require physical changes to the house. It has been a game changer for us. No more risk of falling while trying to step in and out of a bath tub. Her caregivers find it very convenient to use. So happy we went with the Shower Bay.
By Joe P.
Very much appreciate the excellent product as well as the great customer service. I have ALS and was donated this shower. It came missing with the faucet connector. Contacted their customer service and the president personally called me back and shipped me one for free! Thank you so much!
By Brian B.
Very well made! Good shower water pressure and pump drain works well. Looks nice too! Would like a larger option for more space inside for a helper. Overall wonderful solution for showering without doing a construction project.
By Heather
perfect product and good customer service. I would recommend to other people.
By customer