Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
489 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shower Bay is a safe and portable shower designed for wheelchair users and others that have mobility limitations. It provides a true shower experience without dangerous wet-environment transfers or an expensive remodel.
Shower Bay (showerbay.com) has 489 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 477 reviews with 5 stars · Clear filters
It was a pleasure dealing with Russell.He promptly answered all my questions and sent me the faucet adapter before I ordered to make sure it worked on my faucet. The quality of the shower is excellent.Its well designed.Assembly was easy. It’s worth the money. Very happy With the purchase
By wayne M.
Great communication. Very solid product. A++ quality. So simple to put together. Shower Bay people were so easy to work with
By Tim H.
We purchased the shower for my mother, who can’t get upstairs to use our existing shower. The salesperson was very professional , and did a good job informing me about the shower. We ordered before Christmas , but do to an error the order didn’t get shipped before Christmas as planned. The company apologized and went in on their time off to get it shipped. Very impressive in today’s world. The shower was easy to set up and is working wonderfully. I would highly recommend this to any one.
By Mark B.
It works perfect!
By customer
Easy to assemble and works great, very pleased we purchased this rather than remodeling our bathroom.
By customer
Great product. Extremely easy to set up. Well designed. Instructions are very easy to follow. I called to order it I explained that I intended to hook the water supply up directly rather than using the sink attachment. I talked with Russell he explained that they had recently developed an attachment to allow me to hook it up directly to the hot and cold water supply and blend it at the shower unit. Works perfectly. Can't speak more highly about the product or the service.
By Bruce
My experience was great. We haven't set up our unit yet but Russell was very helpful in making sure we had everything we needed to take care of my dad when he moves in with us. I love that the unit is made in America!!
By customer
I can’t find anything to complain about at all. It’s perfect for my wife (who has dementia) and will be for hopefully a long time. I spoke with the owner on the phone. He was courteous, answered all my questions and seemed like just a real nice guy. Even the delivery trucker was helpful. A great product and a good company!
By customer W.
