It is
It is fun to use
By Boateng A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
489 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shower Bay is a safe and portable shower designed for wheelchair users and others that have mobility limitations. It provides a true shower experience without dangerous wet-environment transfers or an expensive remodel.
Shower Bay (showerbay.com) has 489 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 477 reviews with 5 stars · Clear filters
It is fun to use
By Boateng A.
This is exactly what we needed. Works great. Russell was very helpful and made sure delivery went smoothly.
By customer
The shower my family ordered for both my parents, who are battling cancer, works amazing. Their customer service is pretty awesome to work with as well for questions regarding setup, shipping, etc.
By Minh W.
Russel went above and beyond! Thank you
By customer
Russel was very informative and kind. Product was shipped safely and the instructions and video online made the set up quick and easy. A life saver for those who are care takers and also for the ones that need it. Works like a champ!
By Dom P.
The customer service is outstanding. Russell particularly was kind and knowledgeable about his product. I will definitely recommend this company.
By customerApril B.
Russell answered all my questions via phone and the shower is just what we needed. It came quickly and was so easy to assemble
By Carolyn M.
The shower arrived on time and was easy to assemble and hook up. It is well designed and has quality construction.
By Richard M.
Response from Shower Bay· Oct 31, 2024
Thank you for the Kind words. We have tried to make sturdy unit that assembles easy and will hold up to consistent use. Our goal is to provide a quality shower that makes the routine safe and enjoyable. -Shower Bay Team