Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
49 reviews
ShopwestlySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At WESTLY, we believe getting dressed should feel effortless. Inspired by laid-back American style with touches of the coast, the desert, and everyday nostalgia, we curate easy, wearable pieces meant for real life.We’re a small, growing online boutique focused on thoughtfully curated styles that feel relaxed, elevated, and approachable. From everyday basics to standout seasonal finds, we’re always adding pieces we genuinely love and would wear ourselves.Our goal is simple: beautiful pieces at competitive prices, honest service, and a shopping experience that feels personal, reliable, and easy from checkout to delivery.
Shopwestly (shopwestly.com) has 49 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 41 reviews with 5 stars · Clear filters
The items I ordered are all great quality. I did have one item that was too big and contacted customer service. I wanted to exchange for a smaller size but they were sold out. They went above and beyond to make sure they could get me the item I wanted in a smaller size. Not many online companies would do this. I’m a forever customer now.
By Andrea Sonnevil H.
The shirt and crew neck are SO soft and customer service is superb. THANK YOU!
By Narina A.
This shop offered the best customer service I have had since I can remember. They were quick to respond to my questions and offered to ship a replacement product out with no futher charges or waiting on the return to reach them. Westly has my business for sure!
By Dana S.
I received my sweatshirt and found that it was a little more oversized than I expected. I emailed customer service to ask about an exchange and received a response very quickly. They were incredibly helpful and even sent my replacement right away so I would have it in time for the Fourth of July, rather than waiting for the usual exchange process. Excellent customer service! I'm very impressed with how they handled everything and am excited to try more of their cute clothes in the future.
By Annie
I have purchased shorts and shirts multiple times and have been very pleased with the quality and service. Thank you for your professionalism!!
By Tammy T.
This was my first experience ordering from Westly and I will definitely be ordering again :) My shirt came and I loved it but it was a bit bigger than I was hoping. I emailed them about the possibility of an exchange and they responded so quickly and were very kind and solution oriented. Made my experience so great and I can’t wait to wear my new shirt for the 4th!!
By Hannah
Wow, super high quality and it arrived before they said it would. I liked it so much I ordered one for a friend.
By Liz
Great quality and nice designs. When it says over size it’s beyond Oversize! I normally wear a L and I reordered a small.
By Stef
