Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
470 reviews
Vera's UndiesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Vera, we create comfortable, leakproof underwear designed to help women feel confident and supported every day.Designed for women experiencing bladder leaks or incontinence, our ultra-soft and breathable underwear provides discreet, reliable protection without the discomfort and bulk of traditional pads. At Vera, our mission is simple: to provide thoughtful products that help women feel secure, comfortable, and empowered at every stage of life.
Vera's Undies (shopvera.com) has 470 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 91 reviews with 4 stars · Clear filters
Comfortable. Do the job, mainly. They cope adequately with 'little accidents' but not so well with anything greater. However, I'm pleased... money well spent!
By JGat
Response from Vera's Undies· Dec 18, 2025
Thank you for your feedback! We’re glad to hear they’re comfortable and work well for little accidents. We appreciate your honest thoughts and are happy you feel it was money well spent.
I like the underwear but sometimes still have leakage go through them. Wish they had a heavier option for this.
By Lynn
Response from Vera's Undies· Dec 18, 2025
Thank you for your honest feedback, Lynn! We’re glad you like the underwear, and we appreciate your suggestion for a heavier option. Your input really helps us as we continue to improve our products. Thanks!
Brilliant pants for my urge incontinence, I no longer have to wear pads so no irritation. I think you may need to go up one size. They would have got a five star but I do find a bit of odour is released. I just change them twice a day and it’s fine. Would definitely recommend them.
By Kerensa
Response from Vera's Undies· Dec 18, 2025
Thank you for your honest feedback, Kerensa! We’re glad they’ve helped you feel comfortable and pad-free. We appreciate your notes on sizing and odour, and your recommendation means a lot to us.
First few I ordered was a game changer , next lot seemed a bit stiffer as it was supposed to be a longer lasting version, have that in mind and it's fine , So otherwise I would have given 5 stars Babs x
By B D.
Response from Vera's Undies· Dec 18, 2025
Thank you so much for your feedback! We’re glad the first pairs were a game changer and appreciate your thoughts on the longer-lasting version. Your comfort means so so much to us!
When I bought the first order from Vera's Underwear I was quite pleased with it but surprised that they weren't more cottony. I didn't swallow the idea that Vera was hand stitching in her workshop and imagined that China was a more probable source of workers. I did however like the underwear. My second order was for 5 in a single colour in Large, the same size as my first. I was mistakenly sent size small. I asked about returning these in exchange for the Large size. I was told that for paying half of the price again I would get a quicker response as it would cost a lot to return them as it was so far away. I did this and received the Large size items but they are fractionally smaller. I am also left with 5 pairs of small underwear that are of no use to me. So, I have mixed feelings about Vera, whatever or whoever she is, probably fictitious.
By Jenny
Response from Vera's Undies· Dec 17, 2025
Hello, Jenny !Thank you for taking the time to share this, we’re really sorry to hear about your experience and understand why it’s left you with mixed feelings. That’s certainly not how we want any customer to feel. We’d really appreciate the chance to look into this properly and help resolve it for you. Please contact our customer service team directly ([email protected]) so we can review what happened with the sizing and find a fair solution.
Second order didn’t seem to fit as well.
By Gillian R.
Response from Vera's Undies· Dec 17, 2025
Thanks for letting us know — we’re sorry to hear that! Please reach out to our customer service team (@[email protected]) so we can look into the fit issue and help make it right for you. We’re always happy to help.
The undies are comfortable and if you go for the thicker ones, cover all eventualities!
By Mariana
Response from Vera's Undies· Dec 16, 2025
Thanks so much for sharing, Mariana 😊 We’re really happy to hear you find them comfortable — and yes, the thicker ones are perfect for extra peace of mind!
Second lot I ordered didn’t pull up as high as the first but overall worked well
By Debbie
Response from Vera's Undies· Dec 16, 2025
Thanks for sharing your feedback 😊 We’re glad to hear they worked well overall. We appreciate the note about the fit too!
