Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
470 reviews
Vera's UndiesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Vera, we create comfortable, leakproof underwear designed to help women feel confident and supported every day.Designed for women experiencing bladder leaks or incontinence, our ultra-soft and breathable underwear provides discreet, reliable protection without the discomfort and bulk of traditional pads. At Vera, our mission is simple: to provide thoughtful products that help women feel secure, comfortable, and empowered at every stage of life.
Vera's Undies (shopvera.com) has 470 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 343 reviews with 5 stars · Clear filters
I was so happy to receive a prompt reply. Customer service is excellent.
By Lynne H.
Response from Vera's Undies· Jul 16, 2025
Hi Lynne! Thank you so much! We're really glad to hear you had a great experience, our team is always here to help. 😊 Appreciate your kind words!
My original order arrived with a different set from what I ordered. I let them know, and sent a photo. They have been great communicators, and have set things right for me. Thank you to Vera's Undies group. They do stand by their sales.
By Allan
Response from Vera's Undies· Jul 16, 2025
Hi Allan, Thanks so much for your message! Sorry again for the mix-up, but we're really glad we could sort it out for you. Appreciate your patience, and thanks for the kind words!
puchased xl size but after wearing one pair from pack of 5 found them a little too small, as bending over a lot later in the day caused them to roll down.Otherwise they were comfy and effective. I have requested 2 xl size after discussion on my measurements and their sizing. Customer service excellent...just awaiting next delivery.
By Mrs S.
Response from Vera's Undies· Jul 16, 2025
Thanks so much for your thoughtful review! We're really glad to hear the boxers felt comfy and effective, even if the fit wasn't quite right at first. We’re happy we could help find a better size for you, and we hope the 2XLs will be just what you need. Thanks again for your patience and kind words!
Great undies that did not fit me. Though I bought them knowing I could not return them, when the largest size was too small I contacted the company. They responded immediately and REFUNDED MY MONEY. Great product; great customer service! Wish they fit my big bottom!
By JILL H.
Response from Vera's Undies· Jul 29, 2025
Hey Jill, thanks so much for your kind words! We're really happy to hear you had a great experience with our customer service. We will make a note regarding the sizing issue, thank you!
Well made . Comfortable
By M. M.
Response from Vera's Undies· Jul 16, 2025
Thanks so much! We’re happy to hear you find them well made and comfortable that’s exactly what Vera aims for! 😊
I have tried many different underwear that didn't do what they were suppose to. I have ordered 10 pair of undies from Vera and I am thrilled with the way they fit and absorb. I don't have to worry about leaks and I enjoyed dealing with Vera, she's the best.
By Judy W.
Response from Vera's Undies· Jul 16, 2025
Hi Judy, thank you so much for your wonderful feedback! We’re thrilled to hear that our underwear fit well and give you the confidence you deserve. It means a lot to know you enjoyed working with Vera, she’s happy to help! Thanks again for choosing us!
When I ordered my panties from Vera, the size wasn’t right for me. As soon as I emailed her, she promptly addressed my issue and sent me a replacement. Vera has excellent customer service and is very kind. Overall, I’m very happy with her company and would definitely order from them again, I’m no longer using pads, and these panties feel great.
By Farzaneh H.
Response from Vera's Undies· Jun 30, 2025
Thank you for sharing your experience! We’re so glad Vera’s team could quickly help with the size and that you’re loving the comfort without pads. We appreciate your kind words and look forward to serving you again!
I had a coupon that although valid was not being accepted at checkout. I reached out to customer support and was told to place order and adjustment would be taken care of. And, it was!! And, I must add I am completely satisfied with my order. Thank you Vera and staff!
By Rosemary R.
Response from Vera's Undies· Jun 27, 2025
Hi Rosemary! Thank you so much for your kind feedback! We're glad to hear that our team was able to assist you and ensure your coupon was applied. It's wonderful to know you're completely satisfied with your order! If you ever need anything, we're always here to help. Enjoy your Vera pieces!
