Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
470 reviews
Vera's UndiesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Vera, we create comfortable, leakproof underwear designed to help women feel confident and supported every day.Designed for women experiencing bladder leaks or incontinence, our ultra-soft and breathable underwear provides discreet, reliable protection without the discomfort and bulk of traditional pads. At Vera, our mission is simple: to provide thoughtful products that help women feel secure, comfortable, and empowered at every stage of life.
Vera's Undies (shopvera.com) has 470 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 343 reviews with 5 stars · Clear filters
Excellent customer service, prompt response and issue resolved quickly. Fabulous product, would highly recommend. Thank you x
By Alison C.
Response from Vera's Undies· Jul 29, 2025
Thank you so much, Alison! We’re thrilled you’re happy with our service and product. Your recommendation means a lot to us!
I had a wonderful experience with this company. I accidentally ordered the wrong size and emailed them about changing it to the right size. I’m glad I did. I got my order yesterday and I opened it and it was the right size!!
By Rebecca
Response from Vera's Undies· Jul 29, 2025
Hi there Rebecca! Thank you for sharing your experience! We’re so happy we could help you get the perfect size. Enjoy your order (:
Great product Extremely comfortable
By Jane
Response from Vera's Undies· Jul 29, 2025
Thank you, Jane! We’re thrilled you find the product so comfortable!
I needed to email customer service, and they were awesome! Your products is great!! i just need to mention if you are a thicker women consider ordering 1 size up
By Bambi B.
Response from Vera's Undies· Jul 29, 2025
Thanks so much! Happy our customer service was awesome for you. We’ll definitely keep the sizing feedback in mind!
I had an extreme positive experience with “Vera’s“ Customer Service … Something very rare for today’s times… My problem was handled immediately with no questions ask … Their “Undies“ are not only good-looking, but also a very pleasant feel … I have placed a second order … And delivery was extremely fast … Thank You “Vera” … M.K. NYC
By M. K. N.
Response from Vera's Undies· Jul 29, 2025
Thanks so much for the awesome feedback and taking the time to share it! We’re super happy you had a great experience with Vera’s customer service and that you’re loving the undies. Really appreciate your support and your second order. Thanks a lot!!
They have been so sweet to exchange my order for a different size. I love the material these panties are made of. They answer you very quickly if you have a problem.
By Myrian O.
Response from Vera's Undies· Jul 29, 2025
Hello Myrian, so glad to hear you loved the material and that the team was quick and sweet helping you with the exchange! We’re here whenever you need us.
I wish I had discovered this website sooner as I would have been ordering from them over the years. I just love, love and love my new Leakproof underwear. They are so comfortable and they don’t bother my incision sites from a recent laparoscopic procedure that I had done. I love them so much that I took a chance to see if I could order more and luckily they still had stock to order from. When I placed my order I forgot to include the $30 coupon that Vera had sent with my first order. I emailed them right away and explained the situation not really expecting anything to be done about it. To my surprise and delight I received an answer back this morning that they honoured the coupon. It saddens me that this company is closing as I found the product exceptional and dealing with this company has been very efficient and professional. I wish Vera and her staff well in their future endeavours! Thank you sincerely and with great respect!! Teena
By Teena W.
Response from Vera's Undies· Jul 29, 2025
WOW, Teena! Thank you so much for taking the time to share your experience. It truly means a lot to hear how much you appreciate Vera and everything we do. Wishing you all the best too!
Vera's undies has a comfortable texture. However, the fit was tight so I was not happy. I contacted their customer support and I got a response immediately. After explaining the problem, a replacement is on it's way to me. Excellent service.
By customer
Response from Vera's Undies· Jul 16, 2025
Thanks for sharing your experience! We’re glad you found the texture comfortable and that our team could quickly help with the fit. Hope the replacement works perfectly for you!
