Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
88 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe shopping should be simple. So we created Spring, the best way to go shopping on your phone. Spring is a mobile marketplace where customers can shop directly from a curated community of brands that includes luxury labels, fast-fashion, emerging designers, beauty and lifestyle products. Spring’s revolutionary technology integrates with a brand’s existing e-commerce system to create a truly seamless experience for both consumers and brands.Spring is available for iPhone.Best of Rankings: Top 10 Most Innovative Startups, Inc. - http://goo.gl/TfpFTJTop 25 Best Apps of 2014, Apple - http://goo.gl/SwFW0bThe CNN 10: Startups, Cnn - http://goo.gl/WAeYgTThe 10 Best apps of 2014, Vogue - http://goo.gl/idd48cMembers of our team have helped change the world through their previous work building products used and loved by hundreds of millions of people - at @Google, @Fab, @DVF, @Shopbop, @RalphLauren, @Beachmint, and more. Open opportunities: http://jellolabs.com/jobs/
Spring (shopspring.com) has 88 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 77 reviews with 1 star · Clear filters
Placed an order did not receive it Company keeps giving me a runaround about a refund And to cancel my order. Basically a place to order never received it nor did I receive my money back. Do not waste your time
By E
put an order in at the beginning of the year and contacted them on 3/8, 4/1, 5/29 and 6/5 for items or refund. Placating words but no action. Reported to my bank and they ruled against me due to waiting too long so I'm just out on a $70USD order. buyer beware - do not buy from anyone who uses spring including da share z0ne
By Bloogh
I would give them 0 stars, but I can't. My order has been in the "printing" status for the past 7 months! Every time I email them, they tell me that production is "backed up" and they'll keep me updated. I keep asking for a refund, but they will not give it to me. The customer service is awful! All I wanted was ONE sweatshirt for my kid's birthday, and here it is SEVEN MONTHS LATER! This is ridiculous! DO NOT BUY FROM THIS COMPANY!!!
By Allison M.
Three months after ordering, I'm still waiting for my order to even be produced in the first place, because of a "high volume of orders".
By Audrey B.
Beware! Fraudulent company
By Shirley K.
Over 2 weeks past due on shipping my product. No clue when anything is coming, they won’t answer any emails. I’ve sent 4 emails asking for refund but nobody response.
By Chris C.
Sadly, I’ve got to echo what everyone else has written. My order has been “printing” for over six weeks now. I’ve contacted Spring multiple times through chat and email with no response or responses that read like delaying tactics. I wish I could initiate a dispute or chargeback but I stupidly paid with a debit card.
By Nick S.
Same as everyone else seems like placed my order over a month ago still in production all it was was a sticker I wouldn't order through them looks like I'm probably out my 10 bucks
By John G.
