Answer your call
Answer your call. Never did get a call back.
By Ray Wlliams S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
151 reviews
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Shop Software Keys was founded on the premise of providing the best experience for purchasing software online. We strive to provide the most outstanding service in the industry alongside the most competitive prices.Located in Dover, Delaware our team has a strong foundation in customer service and technical support with over ten years of experience. This, tied with our connection to the Microsoft Partner Network allows us to find and provide you with the best prices available for authentic and genuine software.
Shop Software Keys (shopsoftwarekeys.com) has 151 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 94 reviews with 1 star · Clear filters
Answer your call. Never did get a call back.
By Ray Wlliams S.
Product still not arrived and nobody is responding to emails for support. I will be submitting a dispute to my credit card company for the charges.
By James
THIS IS WHAT IS WRONG WITH INTERNET COMPANIES TODAY TOTAL CROOKS
By Richard C.
Returned a Windows 10 after it came in USB form vs new box form like it was suppose to. Cannot reach the company. No refund has been given. BBB cannot even contact them.
By Tiffany
I placed an order for Adobe Acrobat Pro on January 31, 2023, and as of today (February 14, 2023) I’ve not received my order. When I call to inquire, I’m directed to the website where I’ve attempted to chat, again without a response! My voicemail request also went without response!
By Vernon J.
I ordered a Windows 10 DVD for downloading. When I received it I had questions about how to load the DVD and if it was the proper one I needed. I left a voicemail and email with no response from the vendor. I then decided to purchase a new computer with Windows 11 and requested a refund. I also mentioned the DVD was in its original package unopened. Again my voicemail and email went unanswered. Very disappointed with lack of customer service.
By Handyman
What went wrong was that I bought your product so I Could have a registered version of windows 10 not the free version your software went to online to get something that's free. Never asked me for registry numbers so why did I need you?
By James L.
I never did receive my package and I'm out the $144.98.
By albert g. L.