The best quality
The best quality, fabric, style. They are now my favorite online store.
By Suzanne G.
Response from Silk & Salt· Sep 4, 2022
Thank you Suzanne :)
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
448 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In each of our designs, we envision you, our client. We wish to create clothes that best suit your lifestyle and body. Our motto is that every woman deserves comfortable luxury clothing.
Silk & Salt (shopsilkandsalt.com) has 448 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 296 reviews with 5 stars · Clear filters
The best quality, fabric, style. They are now my favorite online store.
By Suzanne G.
Response from Silk & Salt· Sep 4, 2022
Thank you Suzanne :)
Great company and very quick to respond to customer service inquiries. Top knotch! Highly recommend this company! :) Love the dress that I bought from them! Thank you for the great customer service 🤩
By KATHRYN G.
Response from Silk & Salt· Aug 31, 2022
Thank you Kathtyn ! Enjoy :)
Prei in customer service was amazing. I was unsure if exchanges and returns were going to be difficult but she returned my emails immediately and has helped me get correct sizes and so quickly! It’s been a pleasure
By Patti S.
Response from Silk & Salt· Aug 21, 2022
Thank you Patti :) Always here for you !
I had a very good interaction with customer service reference a return that was overdue. They did everything to help me get a credit and answered ALL my questions in a very timely manner. I recommend this com pool any not only on the fantastic customer service but also on the great clothing. Amanda
By Darlene P.
Response from Silk & Salt· Aug 21, 2022
Thank you Amanda ! So glad to hear that :)
I had to exchange an item and return another one. I sent an e mail last night and a reply First thing the morning. I had assistance by email and then the system is the most friendly one i have seen.
By Lolly F.
Response from Silk & Salt· Aug 14, 2022
So glad to hear that , Lolly :) Thank you !
Prei was super helpful in explaining and sending me an email on how to do a return of an item I received. She provided exceptional customer service! 😊
By Tifani J.
Response from Silk & Salt· Aug 11, 2022
Thank you Tifani !
Loved the dress. More lovely than the picture. Well worth the price. Fits great, looks great. Delivered right on time too. :)
By Lisa H.
Response from Silk & Salt· Aug 8, 2022
Thank you Lisa ! Enjoy :)
Reached out to obtain my credit code. Prompt response and very friendly!
By Kayla M.
Response from Silk & Salt· Aug 7, 2022
Thank you Kalya ! Enjoy :)