Don't Use Ridley's Market Pharmacy - Horrible Attitude
Trying to use the Pharmacy at Ridley's Family Market (Eagle Mountain) has been the most frustrating and bewildering experience I've ever had with any kind of "customer service" oriented business. The manager has no manners and comes off immediately as being angry you are disturbing her to do business there. Then if they decide they don't like you, it gets bizarre. The manager makes judgments about your medical condition and publicizes it to other employees. She tried to get "in between" me and my doctor as if she knew what was up. DON"T GO HERE if you can help it. Such ugly and unprofessional service should not be rewarded. I reported it to the store manager who seemed very concerned and said he would call me back. When I didn't hear back from him, I called and he simply hung up the phone (the guy who runs the store simply hung up. He must set the tone for the store). Seems the Pharmacy manager had a story all outlined for this situation and the manager seemed to buy it. Nothing but games and intrigue going on it seems. Very unprofessional. The shame is that a number of the employees in the pharmacy, are friendly and helpful, but I hear they for the most part, hate working for her.
By Ron S.