Love that they’re cruelty free
Love that they’re cruelty free, we need more companies like this, the only this it’s a little bit expensive for a beauty box, you have to pay shipping also!
By aleg0712
Monday, November 9, 2026 · Customer reviews of US businesses
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shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 289 reviews with 4 stars · Clear filters
Love that they’re cruelty free, we need more companies like this, the only this it’s a little bit expensive for a beauty box, you have to pay shipping also!
By aleg0712
Great quality products
By Ivania O.
Cant wait for my product to arrive. There was a backorder due to high demand for the new BabeBox. I am so excited to test out some new products
By Emily E.
Easy to contact!
By Chat C.
The eye masks were wonderful. They felt moisturized and more alert after removing them. The facial hair removed was broken. The Kiss Beauty perfect enriched liquid was lovely on my eyes.Pudaier finish was very cooling upon my face. Not sure what to do with the Dew Me
By April S.
Focallure sends great products in a timely manner. I wish that it was easier to navigate by oneself in regards to suspending the account, skipping a month, exchanging a colour that was sent in the Babebox, or changing payment information. Also, it would be better to be able to speak with someone over the phone or via instant message regarding customer service issues.
By Gabrielle D.
Response from shopfocallure.com· Mar 28, 2019
Hello, We are incredibly grateful that you took the time out to leave us this note. We will take this as a feedback and work on it. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Thank you so much, I have received my first order. The lipsticks were great.
By fatima z EL O.
Response from shopfocallure.com· Mar 28, 2019
Hello, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
I really love items in the subscription box. However, I was expecting an eyeshadow palette for my first box as my friend, who subscribed at the same time, got one. Also, it took about more than a month for my box to arrive which I felt was quite long.
By Dhaniyah B.
Response from shopfocallure.com· Mar 28, 2019
Hello, We are incredibly grateful that you took the time out to leave us this note. We are sorry for the delay. The products differ time to time. Hope you get a eyeshadow palette soon. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.