Jewelry DepotReviews of shop.jewelrydepot.com

Nowhere in any description does it say anything about a resizing fee, or that all the rings only come in size 7.

I ordered a few items from this. The designs look beautiful and match the pictures shown online. Delivery took a little longer than expected, but the packaging was neat and secure. The quality feels decent for the price and the pieces are comfortable to wear. Customer support responded when I had a question about my order, though replies were not very fast.

In my years of purchasing fine jewelry, I have never come across a business with such high-quality, fast service, and excellent merchandise at a great price. I have worked with Jewelry Depot on several occasions regarding a necklace and a ring (the ring was purchased elsewhere) over the course of the past year, and each and every time, the staff has gone above and beyond in their service and delivery of excellent results. The two stories below illustrate why I would recommend Jewelry Depot to anyone as the premier jeweler in, at least, the Southeastern United States. I have been a repeat customer of Jewelry Depot for many years. Just two of my excellent experiences include: 1. I purchased a stunning sapphire and diamond necklace in August 2019 (see for yourself in the attached photos!). From the start, the Vice President, Sean, had an excellent attention to detail, making sure I got the best white gold chain to ensure my comfort while wearing it and the piece's longevity. Here is the even better part of the story: unfortunately the necklace was stolen from my rental car during a vacation in a remote part of Spain. I wore the necklace every day and was heartbroken! By the time my insurance provider sent me the check to cover a replacement, COVID-19 had hit in Hong Kong, the origin of the pendant. As no other design would do, I contacted Sean at JD to help me replace the piece. Despite the dire state of manufacturing in Hong Kong, Sean's excellent relationship with the producer of the pendant ensured I was able to get the exact same necklace replaced within an extremely short time period, given the Pandemic. If that doesn't speak to the caliber of Jewelry Depot's employees, then I challenge you to tell me a better story of your interactions with any jewelry store. 2. Years ago in Playa del Carmen, I purchased an inexpensive tanzanite and white sapphire ring. As this ring has sentimental value, I have taken many measures to keep it looking as good as new. Amazingly, after I brought it to Jewelry Depot for resizing and cleaning, it looked better than new! Their master jeweler is a true craftsman... not only did the ring (which was once falling off) fit perfectly, before looking at the bill, I thought the sapphires had been replaced with diamonds because they shone so brightly! Sean also gave me exhaustive instructions about how to best care for the ring. Another win for me, thanks to Jewelry Depot! 3. Most recently I purchased an exquisite diamond cocktail ring as an early Christmas present to myself and I could not be more overjoyed with the selection and the SAVINGS of $10,000! If you want to find a jewelry store that truly cares about the customer, both before and after the sale, there is nowhere better to establish a long-term relationship with a jewelry store than Jewelry Depot.

I was very happy with my purchase. The necklace came in a clean and beautiful box. The necklace itself is GORGEOUS! From ordering to shipping to receiving, it has been an overall pleasant experience shopping from Jewelry Depot.