Filippo LoretiReviews of shop.filippoloreti.com

I sent them an email asking to be refunded and got back a generic email telling me that their customer service is swamped and that they will get back to me. I waited for 5 days and got no answer, so I emailed them again. Again I got the same answer. After that I tried contacting them through their customer service chat on their website. Again, no answer. I created a new email account and contacted their customer service chat asking for help to purchase a watch and I got assitance immediately. It has been two weeks now since I asked for a refund and I still have got no answer.

I ordered my watch a month ago. I paid extra to have it on time, but my order will arrive on march 2020. I tried to contact customer service by email, phone, etc, but I didnt have an answer! I have neither my watch nor my money! The worst customer service!!!!

I have placed the order on 11/6/2019. At the time of packing the order, your website never mentioned that the selected watches are for pre-ordering. I have selected express shipping option assuming that the order will be shipped immediately. Today as I write this mail, It is 12/17/2019, almost 40 days and still clueless. This is nothing but cheating.

Finger weg von dieser Firma!!!! Nichts funktioniert bei dieser Firma!! Ich werde nun seid 6Monaten vertröstet und das ganze startete eigentlich vor 2Jahren. Ich habe Geld bezahlt und warten nun seid Ewigkeiten auf meine zwei Uhren. Geld weg Uhren keine Lieferzeiten sind nur Dekoration! Reaktionszeiten sind Marketing! Zuverlässigkeit = 0