SHOP.COM | Market AmericaReviews of shop.com

Response from SHOP.COM | Market America· Apr 10, 2023

Hi Cheryl, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you have experienced with the shipping of your order. We understand that timely delivery and responsive communication are essential in providing an excellent shopping experience, and we regret not meeting your expectations in this case. To help resolve your issue and provide further assistance, please contact our customer service team at 866-420-1709. Our representatives are available Monday through Friday from 9:00 AM to 6:00 PM EST, and they will be happy to address your concerns and provide updates on your order. We appreciate your patience and understanding, and we hope to have the opportunity to make things right for you. Please don't hesitate to reach out to us with any further questions or concerns. Best regards, The SHOP.COM Team

Response from SHOP.COM | Market America· Apr 28, 2023

Thank you for sharing your experience on Trustpilot. We are truly sorry to hear that you've encountered a scam, and we appreciate your efforts in warning others about it. Please note that Market America | SHOP.COM has been in business for over 30 years, and we take customer trust and security very seriously. We encourage you to reach out to our customer service department, as they will be more than happy to address your concerns and help ensure your online shopping experience with us is both safe and enjoyable. We understand the importance of checking reviews before making any online purchase and we are committed to maintaining a high level of customer satisfaction. We appreciate your feedback and invite you to continue sharing your experiences to assist others in making informed decisions when shopping online. If you need any assistance, please don't hesitate to contact our customer service team at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST or email [email protected] Stay safe, and we hope you have better experiences in the future.

Response from SHOP.COM | Market America· Mar 8, 2023

Hi Heather. We're sorry you're having this issue. Please call us directly at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST. so we can get this cleared up. Thank you!

Response from SHOP.COM | Market America· Feb 27, 2023

Hi Susan. Thank you for contacting Market America | Shop.com. We apologize that you are not pleased with your purchase. One of our customer service experts will be happy to help you solve this issue. Please contact us at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.

Response from SHOP.COM | Market America· Feb 1, 2023

Hi Sondra. Thank you for your feedback. Our Customer Service team attempted to find your purchase in our database and were unsuccessful. Please call our Customer Service team directly so we can resolve the issue for you. Call 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST. Thank you.

Response from SHOP.COM | Market America· Jan 20, 2023

Hi Jeff. Thank you for your feedback. We're sorry that you've experienced issues with your purchase. It is unusual that you received notification of email delivery status failure and could mean that you were not using SHOP.COM for your purchases. Market America Worldwide | SHOP.COM has been in business for over 30 years. Please contact SHOP.COM customer support at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.

Response from SHOP.COM | Market America· Sep 27, 2022

Hi David. We apologize that you are not pleased with your purchase. Please call customer service for further assistance. 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.