Shoes For CrewsReviews of shoesforcrews.com

I had a very frustrating experience with Shoes For Crews. I returned a pair of shoes following their instructions, but they are now claiming they never received the package and are refusing to issue my $175 refund. As a customer, this is extremely disappointing. When you follow the return process properly, you expect the company to stand behind it. Instead, I’m left out a significant amount of money with no resolution in sight. Customer service has been unhelpful and dismissive, offering no real support or accountability. I would strongly caution others before ordering from this company, especially if there’s any chance you may need to make a return. Very disappointing experience overall.

Been ordering for years the shoes are great but unfortunately this time They were not delivered and then returned (not by my) they were never delivered My account was credited for the amount but not the shipping which I feel not acceptable I will never order from them again and feel that the need to improve there customer service

They send me the wrong size. And want the custumer to paid for the shipping on the return. The custumer service is a joke to them no empahathy. I was a costumer for over three year. Never before have and issue till now but this is a deal breaker for me. Unasseptable.

Last time I ever buy Shoesforcrews!It’s a scam to send shoes back and forth for wrong sizing. When u call no matter what they charge u $7 dollar return. The exact profit they make off the sale. The support line is run by Indians in another country. Scam scam scam. Notice they take down all bad reviews as well. Enjoy the $7 dollars. I’ll tell every server I know to never buy your junk shoes.

2500 plus style but useless Customer support is 0 wait for hours nobody will answer the phone

Absolute scammers stay away like he plague!! originally bought a pair in April, kept being backordered, it never shipped. had to cancel bought a new more expensive pair instead, sizing was off so returned for a new pair.. months later still didn't get replacement, called for info and they said I had to provide them with a tracking number.. WHICH I WAS NEVER GIVEN I just slapped the return label on and dropped it off. I had to prove to them that they had my return to get my refund, Had i not done that they would have kept my money! ABSOLUTE SCAMMERS In the meantime I bought a new pair and they had the audacity to charge me more than my original purchase!! as a GM, I used to recommend to all my staff. Our company will never deal with you scammers again.

Hi, good afternoon. I bought a par of new shoes for me through the internet, from shoes for crew, as they say to be specialised in shoes for workers. Unfortunately, after 2 to 3 months wearing these shoes I got frustrated. The shoes are comfortable and that’s it. It’s a bit heavy, and now is ugly, it looks like to have been in the Second World War, with many marks, it’s destroyed. In the meanwhile the other par of shoes that I still have they are absolutely fine, not so comfortable, that is the reason that I had to buy a new one at that time. I don’t like to make a bad review, but as I paid a lot for it, I have to let everyone aware about it.

It's Monday May 26th 2025 as I write this. Customer service is extremely incompetent. Slow to fix anything. I only order because I can't get my shoes in person. If you can try not to use them. I wish I was kidding about how bad the customer service is. I'd give 0/5 if I could