Excellent product and service
It was easy to order, easy to get my fit and a speedy turn around to receive the product. The insoles and wonderful!
By Customer
Response from Shoely· Mar 31, 2024
Glad we could help!! 😀
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
142 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shoely is your personalized online shoe store, using the power of 3D technology to deliver insanely comfortable shoes for running, walking, working, hiking and any other way you move.
Shoely (shoely.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 121 reviews with 5 stars · Clear filters
It was easy to order, easy to get my fit and a speedy turn around to receive the product. The insoles and wonderful!
By Customer
Response from Shoely· Mar 31, 2024
Glad we could help!! 😀
I was thoroughly impressed by the detailed video I received after my Shoely-fit scan. I ordered one of the shoes recommended to me and they came with my insoles inside. No need to worry about the size of shoe. That was taken care of too with the custom fit by Shoely. I have been wearing the shoes and insoles for 9 days of marathon training (starting tapering now after that final long-mileage week) and have to say it’s been a perfect match. I’m excited to order another pair of shoes now from my suggestion list for race day with a second set of insoles! I guess that means I’m sold on the membership too. Great deal! Thanks so much 👟 🏃🏽♀️ I’m telling all my friends!
By Lisa R.
Response from Shoely· Mar 27, 2024
SO awesome to hear, Lisa! You're gonna crush it out in Boston! 😀
These inserts are a game changer! I’m a Surgical Tech, so I’m on my feet and running around all day. I interchange between Nike’s and Hoka’s for work, and I could feel a huge difference in arch support and overall comfort. I no longer experience foot fatigue after a long day!
By Tiffanie O.
Response from Shoely· Mar 27, 2024
SO honored to support you, Tiffanie!! 🙏
I love the shoes they are comfortable
By Robert P.
Response from Shoely· Mar 27, 2024
Thanks Robert. Honored to support you! 🙏
Service has been great! I get a timely response to my email and they let me swap out some shoes that had a defective sole
By Vincent C.
Response from Shoely· Mar 18, 2024
Always happy to help, Vincent! 👍
I am so pumped I came across Showly at the Vegas Half expo! I love my insoles and the insight they gave, along with the different shoe recommendations. My feet have felt so good with my insoles! I’m a sold customer and will definitely will be back!
By Kristin P.
Response from Shoely· Mar 17, 2024
Thanks so much, Kristen! It's truly an honor to support you! 🙏
I got sized at the Rock N Roll Las Vegas expo. This company seems awesome with a great promotion at marathon expos. I highly encourage anyone to take their offer and give them a chance and just walk by. Glad I stopped and talked with them and was sized.
By Peter A.
Response from Shoely· Mar 16, 2024
Thanks so much, Peter. We're thrilled to be able to help! 👍
August was great with reaching out to me when a shoe I initially wanted was no longer available in my size. He helped me thoroughly into recommending an alternate one. He’s is so professional, prompt with messages, and helpful.
By Tabby R.
Response from Shoely· Mar 16, 2024
Thanks Tabby, always our pleasure to help! 😀