My favourite shoe store
Variety of shoes to choose from.
By Shammie Q.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
291 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop shoes and accessories for the whole family in stores and online! Find great deals on boots, sandals, sneakers, heels, handbags, and more at Shoe Carnival! Shoe Carnival
Shoe Carnival (shoecarnival.com) has 291 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 39 reviews with 5 stars · Clear filters
Variety of shoes to choose from.
By Shammie Q.
Mike at Store 139 was very helpful.
By Ruby J.
My experience with Shoe Carnival has been great. I've shopped in stores and online for almost a decade. My last purchase was a few weeks ago. The sizes are true for my feet. I love the styles and choices. On occasion I've returned items only because my calves are thick and I should have ordered wide.
By Michelle V. Taylor W.
I recently bought myself my 1st pair of Nike’s as an adult. I was a very loyal New Balance customer for over 25+ years but Nike won me over with the Beige/Gold, Nike Women’s Waffle Debut ESS Sneakers. They have very good arch support. The Regular is actually wider than I expected. The insole and shoe itself is very comfortable to wear and walk in. * The only thing you need to know is to size up 1/2 a size. They do run a little small. I sized mine up and they fit perfectly.
By Jennifer S.
I ordered 2 pr shoes on line. My order didn't go thru I tried again. It didn't go thru. I called customer service to make sure I was not charged. I was not charged for either order. Customer service agent Rolhni did a great job helping me with my failed order. The shoes I selected were not available. I thanked her and said I will go back to the site to find more shoes. She did all I could ask for to help me. I will recommend shoe carnival to my family and friends. Thank you Rolhni
By makayla show U.
Mike at store # 148 has the greatest customer service! He helped me with my shoe purchase and he went above and beyond he helped my 84 year old mother out to our car! As she can't stand or walk very far by herself thank you for the great experience will diffently be back!!
By Leta M.
Great service esp. the one who assisted us… Generally wall-wall fashionable shoes at Super Prices!
By David V.
I had good experience with joe he explained the return policy and no problem returning the item
By Ester C.