I can't create the account
I can't create the account, and they don't reply to my emails
By Dragos V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
43 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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ShipmentMakerPro (shipmentmakerpro.com) has 43 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 24 reviews with 1 star · Clear filters
I can't create the account, and they don't reply to my emails
By Dragos V.
No Communication. Setup doesn't work. Can't get any response after mulitple emails. Seriously horrible experience.
By John K.
Can't connect to my account. I emailed them 3 times to resolve the error and got no response.
By Zev
Your API won't connect to the new Amazon Shipments and your customer support team doesnt respond.
By Laura A.
Horrible customer service and useless software!!!
By Walter
I'm currently on the free trial and have issues with the tool. I have contacted customer service 3 times without any response. I was going to subscribe to the pro plan but now very hesitant after this poor customer experience.
By Nathan
Did not work for me, waste of time
By Amir
I need help with Creating a shipment & there's no Customer Service to help me out. I reached out to support at shipmentmakerpro.com 3 Times & no response. I'm attempting to use Shipmentmakerpro as a trial but i can't imagine paying if there's no Customer Service to help me. Is there a Phone Number? Michael
By Michael F.