Agent was able to provide all…
Agent was able to provide all information needed.
By Divine
Response from ShipHero· Feb 13, 2023
Hi Divine, Thanks for the review - we appreciate it!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
510 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 454 reviews with 5 stars · Clear filters
Agent was able to provide all information needed.
By Divine
Response from ShipHero· Feb 13, 2023
Hi Divine, Thanks for the review - we appreciate it!
carolos G is amazing, went above and beyond
By nicole
Response from ShipHero· Feb 13, 2023
Hi Nicole, Thanks for recognizing Carlos and his amazing work! We appreciate it!
The best staff, quick shipping, quick responses
By customer
Response from ShipHero· Feb 13, 2023
Hi Hero! Thanks for taking a minute to give us a thumbs up - we're glad that our team has met your expectations. We look forward to continuing to work together!
I must say I am very happy with the assistance provided by Nicolas Garcias with concerns and issues we have had in terms of inventory,adjustments requirements,order which need special assistance etc. Nicolas quickly understands the needs of the customers and quick jumps to help and resolve in the shortest time possible. I have been lovely working with him. Thanks!
By Krishna G.
Response from ShipHero· Feb 13, 2023
Hi Krishna, Thanks for letting us know how amazing Nicolas is - we love it when the work of our Client Support team members gets called out! We look forward to continuing to work with you.
I had a great experience with Shiphero agent, Tolya Petrosian. He was able to create the complicated reports that i requested, in a short time period with lots of details. Thank you again, Tolya!
By Irina S.
Response from ShipHero· Feb 2, 2023
Hi Irina! Thank you for taking a moment to give Tolya a shout-out! We're so glad he was able to help and help quickly! We always appreciate the feedback.
When I needed answers or help regarding Unfulfilled Orders, shipping or general questions, I can always rely on Sole to follow up with quick answers.
By Suzanne S.
Response from ShipHero· Feb 2, 2023
Hi Suzanne, Thank you for taking a minute to provide some feedback. We're glad that Sole was able to help you out. Thanks again!
Had some backend things to workout with our ShipHero account, and Nicolas got everything resolved quickly and communicated clearly. He was great to work with!
By Klair J.
Response from ShipHero· Feb 2, 2023
Hello Klair, Thank you for the review and thanks for letting us know about Nicolas' superpowers! We're so glad he was able to help.
Nicolas was great. Although the problem couldn't be solved because of tech issues, he was the only one who actually came back with an answer. Very friendly guy!
By anon
Response from ShipHero· Jan 26, 2023
Hello! Thank you for taking a moment to leave us a review and letting us know that Nicolas is awesome. We agree! Thanks again!