Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
ShelterLogicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 384 reviews with 5 stars · Clear filters
Very responsive, prompt and helpful assistance (through multiple email messages) with my questions about assembly and shipment of the carport kit that I purchased.
By Ralph
Response from ShelterLogic· Apr 29, 2026
Hi Ralph, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team.
5-star service, very impressive! I called ShelterLogic with a question about product availability and the agent was not able to answer at the time. But then I got a call back in less than 15 minutes as she had found what I was looking for and more. I wasn’t even expecting the call - the agent (Marangelly) too it upon herself to follow up on my question and then call me with a solution. She was wonderful - proactive, helpful, friendly, and responsive. I ended up ordering multiple items and through it all, Marangelly was helpful, patient, and went the extra mile to answer my questions and find the items I needed. It has been an excellent experience so far, especially because it’s so rare these days to get such great service. Thank you!
By Kaz
Response from ShelterLogic· Apr 29, 2026
Hi Kaz, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Marangelly for her efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team.
Very helpful, very friendly, solved my issue immediately without issue. Thank you!
By Beachy
Response from ShelterLogic· Apr 28, 2026
Hi there, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team!
Missing parts and one defective item ... Anthony your sales associate has taken care of the issue. That is why I only buy shelter logic products. Great customer service Thank you
By Joe
Response from ShelterLogic· Apr 27, 2026
Hi Joe, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team!
Kelly did an awesome job with my inquiry. She is very professional, knowledgeable and a pleasure to talk to. I wish all customer reps were as pleasant and efficient as Kelly
By Paul H.
Response from ShelterLogic· Apr 27, 2026
Hi Paul, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team.
Very pleasant interaction very knowledgeable got all the information I needed.
By Ted
Response from ShelterLogic· Apr 27, 2026
Hi Ted, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Best, The ShelterLogic Team.
Anthony was awesome to deal with. This was my third project with Shelter Logic and they were great every time.
By Uncle A.
Response from ShelterLogic· Apr 24, 2026
Hi Albert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team!
I had a great experience ordering a garage for my yard. I was helped by Kim Nelson who was very professional, courteous and and helpful whether we were communicating over the phone or via email.
By Michel H.
Response from ShelterLogic· Apr 22, 2026
Hi Michel, We appreciate the fantastic review and are glad we could be of service. Kim will be recognized for her professionalism and great service! If you have any further needs or questions, please reach out! Best, The ShelterLogic Team!
