Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
ShelterLogicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 384 reviews with 5 stars · Clear filters
Arelis, was precise and gave full information requested. Was helped almost instantly did not have to wait.
By Monique
Response from ShelterLogic· May 1, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Another great representative from ShelterLogic is Lee Ann Stone. Thanks! Joe Dubois
By Joe D.
Response from ShelterLogic· May 1, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Laura Miller made it great! was astounding! With little info I gave , she grasped the situatuion, created and order and is getting it out to me! 5 plus 10 stars!
By Rob N.
Response from ShelterLogic· May 1, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Bill from customer service was patient and sourced and old part for a gazebo. He was professional and efficient and helped me source the Part number in less then 24 hours. Really appreciate the service.
By Ruth Burgess R.
Response from ShelterLogic· May 1, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Excellent service. Thanks Laura Miller!
By Carlos Boza M.
Response from ShelterLogic· May 1, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Laura Miller emailed me and confirmed the parts are being shipped out ASAP. I just emailed the company less that 2 days ago, on the weekend and did not expect such a quick resonce. Thanks you for your service.
By Hyman
Response from ShelterLogic· May 1, 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I had to order a new cover for my buddies tent and the website couldn’t find my part number. After a brief hold I was connected with Lee Ann who was fantastic! Customer service was excellent and there was no trouble at all connecting my old part number with the new one. Very very satisfied!
By Sam T.
Response from ShelterLogic· May 1, 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Dealing with Greg was a great pleasure. He is very knowledgeable and helpful. I’ve already have brought two shelter logic sheds and will most likely be getting a third one for my farm directly related to his authentic customer service . Thank you Greg
By Bryan O.
Response from ShelterLogic· May 1, 2023
Thank you so much for taking the time to leave us a 5-star review.
