Good warranty
Replacing my chair that broke during warranty period.
By Jeanne G.
Response from ShelterLogic· May 26, 2023
Thanks so much for sharing your experience with us. We hope to see you again soon.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
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Our brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 384 reviews with 5 stars · Clear filters
Replacing my chair that broke during warranty period.
By Jeanne G.
Response from ShelterLogic· May 26, 2023
Thanks so much for sharing your experience with us. We hope to see you again soon.
Talked to Greg several times , very patient, knowledgeable, never made us feel that we were not important. So nice to speak to someone who could communicate in English!
By Deborah F.
Response from ShelterLogic· May 26, 2023
Thanks so much for sharing your experience with us. We hope to see you again soon.
Amazing service. I spoke with Marangelly who placed an order for a replacement for my greenhouse.She’s amazing .
By Natalia A.
Response from ShelterLogic· May 26, 2023
Thank you so much for taking the time to leave us a rating.
Bill, was very helpful in getting me some info on the garage/ shelter i bought, didn't rush me out the door nice guy to work with. I will definitely buy more from these guys in the future!
By Marc
Response from ShelterLogic· May 26, 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Spoke with Bill regarding damaged curtains. Bill handled my issue with ease and sent a new set to replace the damage ones. Great purchase and great customer support
By Meat blade R.
Response from ShelterLogic· May 26, 2023
Thank you so much for taking the time to leave us a rating.
This is the first time I’ve ever had an issue with a product from this company and, I must say, service has been quite impressive. I called, spoke with Anthony, sent in what was requested and a new greenhouse cover is being sent tomorrow. This is exceptional customer service!
By Sally C.
Response from ShelterLogic· May 26, 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
I have used these shelters to protect my wooden boats. Bill Huff was VERY helpful explaining and providing the information that I needed to complete my shelter.
By Russell
Response from ShelterLogic· May 26, 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
THIS WAS MY FIRST CONTACT WITH YOUR COMPANY ! I WAS TOTALLY IMPRESSED WITH THE HELP I RECEIVED FROM "LAURA MILLER" ! SHE WAS SO KNOWLEDGEABLE ABOUT MY QUESTION SHE ANSWERED IT AS SOON AS I ASKED IT ! SHE'S ONE GREAT EMPLOYEE !
By JOSEPH J.
Response from ShelterLogic· May 26, 2023
Thanks so much for sharing your experience with us. We hope to see you again soon.