Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
ShelterLogicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 384 reviews with 5 stars · Clear filters
Martine was so very pleasant and extremely helpful. Great customer service!!
By dzilligmsn.com
Response from ShelterLogic· Oct 20, 2023
Thank you so much for taking the time to leave us a 5-star review. We appreciate your feedback!
We purchased the 13 x 20 x 12 shelter logic garage. Some issues arose with the construction of the unit. I called the company and received prompt service from their representative to rectify the issue. Very pleased with the service. Would recommend this product to anyone and would certainly purchase their product again if need be.
By BT
Response from ShelterLogic· Oct 2, 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
EXCELLENT SERVICE. VERY KNOWLEGABLE AND ANSWERED ALL MY REQUSTS. GREAT JOB
By IGNAZIO O.
Response from ShelterLogic· Oct 2, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
amazing customer service. doesnt stop until your issue is taken care of.
By SUSAN C B.
Response from ShelterLogic· Sep 27, 2023
Hi Susan, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Rachel S. Provided exemplary service! Delivery of a replacement of merchandise was time sensitive- only a few days. Rachel picked up the ball and ran with it. She got me the merchandise with a day to spare! I’ve never had such a courteous and customer focused experience! WOW! THANK YOU!!!! Jim in Indiana
By Jim J.
Response from ShelterLogic· Sep 22, 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
I had an excellent service support with Arelis Marte. My order was deliver promptly and I had great support from her to resolve a small issue. I am greatly satisfied from the service I have received.
By PM
Response from ShelterLogic· Sep 22, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
My experience with Bill Huff was excellant. He took the time to explain how the structure was put together as well as listened to what my needs and questions were. He was patient and reachable when i had additional questions. Very nice Guy. Thank you Bill
By gerald K.
Response from ShelterLogic· Sep 22, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
My questions were answered, and the agent was very helpful. He also sent me an email with the information I needed.
By M J.
Response from ShelterLogic· Sep 22, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
