Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
ShelterLogicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 384 reviews with 5 stars · Clear filters
Excellent communication and service. Greatly appreciated. Thank You
By Dan C.
Response from ShelterLogic· Apr 28, 2025
Hi Dan, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Very helpful, and a rapid service, thank you!
By Jennifer R.
Response from ShelterLogic· Apr 24, 2025
Hi Jennifer, Thank you for the 5-star rating.
I recently bought an 8x10 pop up shed. Upon opening the box I noticed that there was a few rips in the cover panel. Claiming the warranty on the site was a very simple process, and I received an answer the day after submitting the warranty. After a few follow up questions a replacement was agreed to be sent to me, with one slight problem. The color I have is not available for a few months, a substitute color was suggested. ShelterLogic is going to send me a full panel cover for the entire shed so that I do not have a mismatched colored shed. Which I will be receiving in 5 days. Amazingly fast service, and replacing all of the panels is above and beyond customer service that you do not see much anymore. I will be purchasing all of my future sheds and outdoor structures from ShelterLogic.
By Jeremy T.
Response from ShelterLogic· Apr 23, 2025
Hi Jeremy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team
Prompt and professional support
By customer
Response from ShelterLogic· Apr 22, 2025
Hi there, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Great product at unbeatable value. Laura in customer serice is an absolute pleasure to deal with. Very patient and professional. A++++
By Luca C.
Response from ShelterLogic· Apr 22, 2025
Hi Luca, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Called regarding shipment and Kim took care of it right away. She was very courteous, patient and knowledgeable. Great service.
By Linda
Response from ShelterLogic· Apr 22, 2025
Hi Linda, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Lynn was Very helpful with my recent warranty request. Ordered my replacement cover without a hitch! As I told Lynn we have been dealing with SL for a very long time , if ever there was a problem SL took care of it !
By Roger C.
Response from ShelterLogic· Apr 22, 2025
Hi Roger, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Professional and helpful! Lynn was a pleasure to deal with. Definately recommend in the future...
By Peter W.
Response from ShelterLogic· Apr 22, 2025
Hi Peter, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
