Fantastic service
Fantastic service, delicious food.
By customer
Response from Shef· May 6, 2026
Really appreciate you taking the time to leave this! So happy the food and experience have been great for you.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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192 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shef connects busy families with talented local chefs who cook fresh, homemade meals for small groups of nearby households each week. Think of it as having a shared personal chef—you get the care, quality and freshness of a home-cooked meal with the convenience of takeout, often at a better price. Our vetted local chefs handle all the shopping, prep and cooking, then deliver restaurant-quality meals straight to your door. It's a human-centered alternative to meal kits and traditional delivery that puts the heart back into feeding your family, while supporting local food entrepreneurs in your community.
Shef (shef.com) has 192 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 96 reviews with 5 stars · Clear filters
Fantastic service, delicious food.
By customer
Response from Shef· May 6, 2026
Really appreciate you taking the time to leave this! So happy the food and experience have been great for you.
Great food, no comparison with other delivery apps. I had a fantastic japanese fusion diner, with good quantity and super fresh fish. Can't recommend this app more!
By retonna
Response from Shef· Apr 22, 2026
Love hearing this! Japanese fusion is such a treat, and it sounds like your shef really nailed it. Thanks for spreading the word!
Really tasty food, delivered conveniently, very nice selection every week.
By Sharon
Response from Shef· Apr 13, 2026
Really appreciate you sharing this! It's great to hear you're enjoying the variety each week. Our shefs put a lot of love into every dish, and our delivery team works hard to make it seamless. Enjoy!
Have used this meal service for 6+ months and I receive consistent, quality meals and delivery. When an occasional glitch happens, customer service responds right away, actively listens to concerns and receives constructive feedback in the spirit of striving to improve. Individual shefs respond to feedback as well, and communication is professional and friendly. Pricing is mostly reasonable. Menu selections offer plenty of cultural/regional options. I highly recommend!
By L.O.
Response from Shef· Apr 13, 2026
Six months in and still going strong — love to hear it! Really appreciate you taking the time to share such thoughtful feedback. It makes a difference for our shefs and the whole team. Glad you're enjoying the variety!
This time you got my delivery right and I really appreciate you getting it to my doorstep and picking up the red bags. I'll order again.
By Kit
Response from Shef· Apr 7, 2026
Really glad the delivery went smoothly this time! We appreciate your patience, and we're happy to have you back for another order.
Very convenient for getting tasty and healthy meals
By Vilai
Food has great flavor & is fresh
By Ruth
Response from Shef· Mar 10, 2026
Freshness is such a big deal to our shefs, so this is great to hear! Glad the flavors are hitting the mark for you.
Great flavors and value with flexible meal plan and cuisine options
By Jeannette
Response from Shef· Mar 10, 2026
Love hearing this! Having so many talented local shefs on the platform really does make it easy to switch things up and try different cuisines. Appreciate you taking the time to share!