Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
192 reviews
ShefSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shef connects busy families with talented local chefs who cook fresh, homemade meals for small groups of nearby households each week. Think of it as having a shared personal chef—you get the care, quality and freshness of a home-cooked meal with the convenience of takeout, often at a better price. Our vetted local chefs handle all the shopping, prep and cooking, then deliver restaurant-quality meals straight to your door. It's a human-centered alternative to meal kits and traditional delivery that puts the heart back into feeding your family, while supporting local food entrepreneurs in your community.
Shef (shef.com) has 192 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 96 reviews with 5 stars · Clear filters
These meals are really delicious. The customer service is fantastic too!
By Susan
Response from Shef· Jan 12, 2026
Really appreciate you sharing this! So happy the food has been hitting the spot and that our team could help you out. Thanks for being part of the Shef community!
Love this service!!! It saves me so much time cooking a dinner my kids won't even eat, so I just reheat my and my husband's meals and we get veggies and spices. Everything is fresh and the selection is amazing!
By Kaitlyn M.
Response from Shef· Jan 6, 2026
We love hearing this! So glad we're making your evenings easier and that you're enjoying all the fresh flavors and variety. Thanks for being part of the Shef community!
Shef food is very authentic and tasteful. Very pleased so far.
By Manish R.
Response from Shef· Jan 5, 2026
Thank you for sharing this Manish! So happy the authentic flavors are hitting the mark for you. Looking forward to continuing to deliver great meals your way!
Due to the flooding in the Snoqualmie Valley, we were not sure our meals would come. They did, and were even early. Food was great, too.
By Lynn
Response from Shef· Dec 11, 2025
We're so glad your meals made it through despite the challenging conditions! Really appreciate you sticking with us during that time. Enjoy the food!
The food was good. I would appreciate more directions with respect to pairings. Heat rice then pour over protein, etc. It's hard to remember what side dish went with what.
By Kiko
Response from Shef· Dec 8, 2025
Thank you for the review and the feedback! Clearer pairing instructions would definitely be helpful. Feel free to reach out to [email protected] with your suggestion so we can make sure the right team hears this!
Best meal delivery service I've had. The meals are high quality ingredients and authentic flavors. There are lots of options to choose from and haven't got tired of any of the dishes yet.
By Daneth
Response from Shef· Dec 1, 2025
Really appreciate you sharing this! The variety and authenticity from our chefs is what makes it special. Love that you're enjoying exploring all the different options!
Good variety of food that doesn't feel oily and tastes better than 80% of the restaurants! So glad to have found shef after having tried several other meal services.
By L S.
Response from Shef· Nov 17, 2025
Really appreciate you giving us a try after exploring other options! Quality ingredients and home cooking make all the difference. Happy to have you on board!
I’m so glad we decided to try out Shef because this took the daily decision making out of the picture and meals were already ready. No dishes to do, no pots and pans to clean, healthy delicious meals in perfect portions. I wish I tried this sooner!
By Samantha
Response from Shef· Nov 11, 2025
We're so happy you're loving the convenience! It really does make life easier when you don't have to think about what's for dinner. Appreciate you giving us a try!
