MOR SnacksReviews of shedrx.com

A complete scam of a company. The last two payments the took and I have never received. After complaining and telling them I wanted to cancel, they said it was because I didn't schedule a follow-up appointment. They took my money aug 24th, September 20th they said it was on the way, September 24th the took another payment. At this point I have been messaging and emailing them. Finally said just cancel and refund. October 3rd is when they respond with you need to make an appointment. Why then all the messages and emails saying it's on the way. Why over a month later am I told I need a follow-up. I was never told about this before. I have sent multiple messages about canceling. My last emailing demanding the cancel and refund was met with a message 4 days later about how I need to schedule a follow-up to receive my order. They are completely ignoring my request for cancelation and refund. I ended canceling my credit card because I belive they will end up charging me again and there is no way to remove your card. I filed a complaint with the indiana attorney General consumer protection division. They are trying to mediate for me. I suggest any with a similar experience file with your states attorney general as well. If it is not resolved i will be looking into further action against this company.

I am extremely disappointed with the service I received from ShedRx. Despite paying for both a prescription and their so-called "VIP service," the customer service has been slow, ineffective, and almost nonexistent. I have repeatedly requested to cancel my account, but it feels like they aren’t even reading my messages or emails. When I paid for their services, I expected timely communication and fulfillment of the items I needed. The necessary supplies (needles and instructions) were not included in the shipment. It took an additional week for these critical items to arrive, and during that time, I was given vague responses like "the pharmacy is working on it." This is not what I would expect from a service that claims to offer premium, customer-centric care. Their email and text responses were not only slow, but they also failed to address the actual issues with my account. When I informed them about the missing supplies, they had no idea what was going on and basically told me to reach out to FedEx about the medicine, even though I had already received the medication (without the necessary supplies). This kind of disconnect and lack of accountability is unacceptable, especially when dealing with something as important as healthcare. Considering the high cost I paid for their "VIP" service, this level of service is completely unacceptable. I am trying to cancel my subscription and feel that my concerns have been entirely ignored. They keep telling me that I need to pay for another month to fulfill my agreement. They did not fulfill their end of the agreement, so they need to not uphold me by ordering another month from them. At this point I feel like ShedRx needs to seriously rethink its approach to customer service and refund me at least 50% of my original payment.

Never received medications. Story kept changing. Easier to get an audience with the Pope than to get even an email response. If you are serious about getting started in a weight loss program, you should not have to fight to get the basics of what you paid for. Stay away.

Buyer beware