She was very nice and king she resolved…
She was very nice and king she resolved the issue swiftly with no form of issue a truly delightful experience
By Vivica F.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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166 reviews
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Shapessy (shapessy.com) has 166 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 90 reviews with 5 stars · Clear filters
She was very nice and king she resolved the issue swiftly with no form of issue a truly delightful experience
By Vivica F.
I did not realize the size was not correct on my order until it was placed. Thank you for such prompt correction. I can’t wait for my product. You were very quick to fix my mistake.
By JoAnn M.
Wonderful experience talking with customer service. The lady was very sweet and very prompt and even called me back. She was able to help me with corrected my order and I am completely satisfied and now I’m just waiting on all of it to arrive. Thank you and have a good day
By Mary
This is my second order for this Shapessy waist trainer product. I wear it for a brace for a couple abdominal hernias and with some minimal alterations to customize it to keep the straps where I need them. `It is the best solution I have found, bar none. It is quite soft and elastic which makes it easy for me to breathe. Also I found the customer service person to be very nice. It is coming from China so it has a lot of customs issues to pass through so it takes a little longer in US customs. It's worth it!
By SH
I was able to get everything I needed done and Sha was very respectful and took her time to help me.
By Leah A.
I was expecting it to take longer but it got here pretty fast I ordered an extra large because I'm on a weight loss journey and I have lost 28 lb so pretty happy with the way it fits very easy to get on I do recommend and probably will be buying a smaller size soon 😊
By michelle N.
I highly recommend! They were such a big help and gave me the right size and waist trainer. The waist trainer fits really good can’t wait to workout in my new waist trainer!!
By Daisy R.
This was a Christmas gift. Very lightweight and they loved it!
By Will L.