Monday, November 9, 2026 · Customer reviews of US businesses

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Shapeshine Reviews | Read Customer Reviews of shapeshine.co

IT & Communication

ShapeshineReviews of shapeshine.co

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The Fair Hearing score

1.8/ 5

Bad

15 reviews

Shapeshine1.8Bad

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Shapeshine

At ShapeShine, we believe that true well-being starts with balance — in energy, mind, and design.Our mission is to create everyday pieces that don’t just look good, but feel right — accessories made to support calm focus, grounding, and harmony in a busy, modern world.Each of our pendants and wellness items is carefully crafted using natural mineral materials and stainless finishes to combine lasting quality with minimalist elegance. Every product goes through multiple quality checks before it reaches you, because our goal is simple: to make something you’ll genuinely love to wear.We’re a small team that truly cares about our customers. Whether it’s a question, replacement, or support request, we’re committed to responding with honesty and care. Your feedback helps us improve and refine every step — from sourcing to service.Starting with our signature pendant collection, we’re continuously evolving — bringing new products that meet higher standards of quality, craftsmanship, and genuine demand. Our goal is to grow with our community and offer pieces that enhance both style and well-being in meaningful ways.We know we still have a lot to learn and improve, and we genuinely appreciate your understanding as we continue to grow. Every challenge and piece of feedback helps us become better — and we’re committed to putting in the effort every day to earn your trust.ShapeShine isn’t just about style; it’s about connection, energy, and everyday balance.

Shapeshine (shapeshine.co) has 15 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.

Also known as: shapeshine.co
Website: shapeshine.co
Category: IT & Communication
Listed on The Fair Hearing: 2026

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Shapeshine reviews

Showing 12 reviews with 1 star · Clear filters

Jun 4, 2025
Does not work
Does not work They do not reply to emails and the money back guarantee does not exist Honestly do not waste your money as this company are a scam
By nadia B.
Response from Shapeshine· Nov 4, 2025
Hi Nadia, We’re truly sorry for the frustration this caused — we take your feedback seriously. To clarify, we’ve never promised an unconditional “money-back guarantee,” but we do have a return and refund policy that we stand by. It’s possible there was a misunderstanding or an issue with communication on our end, and if so, that’s on us. Please contact us again at [email protected] with your order number — we’ll personally review your case and make sure you receive the proper resolution right away. We appreciate you bringing this to our attention, and we’ll make sure no message goes unanswered moving forward. – Lilly, The ShapeShine Team
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Apr 27, 2025
Do not buy from this company
Do not buy from this company. They will not reply if you want to return an item. Disgusting customer service
By Caroline S.
Response from Shapeshine· Nov 4, 2025
Hi Caroline, We’re truly sorry that your experience with our support and return process was disappointing — that’s not the standard we want for anyone. We’ve already begun improving our response times and return handling procedures to ensure this doesn’t happen again. Your feedback is extremely valuable in helping us make these improvements. Thank you for taking the time to share your experience — we’ll make sure it leads to better service for every customer moving forward. – Lilly, The ShapeShine Team
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Jan 9, 2025
I got mine in..
I got mine in... First it's huge.. semi heavy... Adjustable toggle no chain... Not as expected for the cost. I looked into this item and the claims further and come to find out they are being banned in Europe for causing cancer?
By Thomas F.
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Dec 17, 2024
SHAPESHINE SCAMMER HEALING COMPANY
Sent many emails regarding weeks with no response from this online webpage company one man band I've sent you many emails. They sent two of the wrong style necklaces so only have one style I presume!? No email verification of order No receipt And no invoice sent out with orders... No email contact after direct contact through their own website contact page. Clearly shows they are out to defraud customers. AVOID AT ALL COSTS FROM THEIR OWN WEBPAGE With no email invoice or receipt accompanying the fake necklaces no one can meet your supposed return policy... And your refusal to respond and engage with queries through your own website the following can not be me... We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. We currently do not provide you with return shipping labels. The item should be in our PO Box before the 30 days have passed after your item shows delivered by the shipping company. We will only be able to cancel your order within the first 24 hours of placing your order. If more than 24 hours have passed we are unable to proceed with the cancellation request. contact us at .... Definitely no possibie
By Pope P.
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