Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
224 reviews
shanandtoadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shan and Toad is the premier destination for the most fashion-forward kidswear. We offer a unique selection of designer brands along side the hottest emerging designers.
shanandtoad (shanandtoad.com) has 224 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 171 reviews with 5 stars · Clear filters
Perfect experience! Really great customer service and coupons that helps so so much
By ahjanae J.
Response from shanandtoad· Jan 4, 2022
Thank you so much for sharing your shopping experience! We're thrilled to hear that you are satisfied with our service and we look forward to seeing you shopping again and again :)
Fantastic customer service! The selection on the site is very nice, lots of different and beautiful beautiful styles. Shipping was very fast. One item was not correct and I was contacted very quickly with a new tracking number for the item that I had originally ordered. All communication was quick, professional, friendly, just excellent service.
By Olena L.
Response from shanandtoad· Dec 23, 2021
Hi Ms. Olena, thanks so much for your 5-star review and for sharing your shopping experience with us. We're so glad to hear that you are satisfied with our service and products and that we're able to sort things out for you :) Happy holidays!
Ive ordered several things for my kids and so far have loved all of them. Not only are they great items, they’re pieces of clothing that have lasted all 3 kids so far! And brands that I otherwise would have to hunt for here in Miami. My son is obsessed with his yporque space shuttle shirt and his been wearing it everyday since it arrived! Great online store and awesome finds.
By A. C.
Response from shanandtoad· Dec 17, 2021
Thanks for the awesome review, Christina! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you and your kids! Hope to see you shopping again very soon!
There's no inconvenience in ordering from other countries. I'm very satisfied. I am satisfied with the quality and design of the ordered product.Thank you always.
By kookhee P.
Response from shanandtoad· Dec 9, 2021
Thank you so much for the amazing review and for your continued support, Ms. Kookhee! We’re a small, family run business and every bit of feedback like this does so much to help us out! We're very happy that you are satisfied with your orders! Hope to see you shopping again :)
Excellent!! I’m from Japan,and took a mistake in the web shopping.But you are very kind to guide.See you soon.I want to shop here again.
By Sai-Sai
Response from shanandtoad· Dec 2, 2021
It's our pleasure to be of help, Ms. Sai-Sai! We're happy that you are satisfied with our service. We can't wait to see you shopping again!
Excellent I would love to shop from Shan and toad again
By Shahad A.
great service!!!
By Baila R.
Response from shanandtoad· Nov 4, 2021
Thank you so much for the review, Ms. Baila! We look forward to serving you world class service that lasts for years and years to come! Hope to see you shopping again, soon!
Top notch customer service Fast shipping
By Esther
Response from shanandtoad· Oct 15, 2021
Thanks so much for your feedback, Ms. Esther! We’re so thrilled to hear that you are happy with our service and your order came fast.Thanks again for the review and for being such a great customer :)
