Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
79 reviews
SettandcoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SETT is a place where creativity, positive energy, and a rebellious attitude rule. Our contemporary designs and timeless craftsmanship celebrate style and individuality, which is why we encourage our modern, diverse community of customers to wear our jewelry their own way.Dare to express yourself- confidently, freely, and without judgment.Live by your own rules.Accessorize Inappropriately.
Settandco (settandco.com) has 79 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 56 reviews with 5 stars · Clear filters
Beautiful necklace! buying a second one for my wife! to have matching!
By Keith
Response from Settandco· Nov 14, 2024
We're so glad you love the necklace! It's wonderful to hear you're getting another for your wife. We hope you both enjoy them.
It was everything I was needing & looking for.
By Isaiah P.
Response from Settandco· Oct 22, 2024
We're so glad to hear you found what you were looking for! We strive to provide a positive experience for our customers.
These chains show the bond of man and woman perfectly …
By Charles K.
Response from Settandco· Oct 22, 2024
Thank you for your kind words! We're so glad you enjoyed the chains and that they resonated with you.
I was unable to contact their CX via the traditional methods and reached out to their Instagram DMs for help. The representatives I spoke to were incredibly helpful and I was in touch with someone daily about a potentially missing package (my fault, not theirs, triple check your zip codes!). The package arrived, and USPS figured it out without anyone else needing to intervene further, but their team was willing to help the entire time and I appreciated their help and kindness!
By Pilar N.
Response from Settandco· Oct 22, 2024
We appreciate you taking the time to share your experience. We understand how frustrating it can be when a package is delayed, especially when it's due to a mistake on your end. It's heartwarming to hear that our team on Instagram was able to provide you with the support you needed. Their willingness to help and their daily updates demonstrate our commitment to customer satisfaction. We're glad that the package ultimately arrived and that USPS was able to resolve the issue.
Absolutely love my necklace. I only take it off when I go to bed. The quality is fantastic!! Will definitely buy from you again in the future!!
By Jason
Response from Settandco· Oct 22, 2024
We're so happy to hear you're loving your necklace! It's wonderful to know that you're enjoying the quality and that it's become a cherished piece in your jewelry collection. We appreciate your kind words and look forward to welcoming you back for future purchases.
Quality products and fast shipping!
By Amanda P.
Product is made of good quality and my son is very happy with his necklace so thank you! Did not have to use customer service, but the service was quick and painless.
By Bridget
I was skeptical at first since it’s Instagram. The bracelet arrived and the quality was really nice! The engraving came out perfect. My boyfriend was so happy when I surprised him with it, it was exactly what he wanted.
By Vikki A.
