Samsung replace the phone that was not…
Samsung replace the phone that was not functioning well
By Paul O.
Response from Servify· May 20, 2026
It's always good to see customers happy! Thank you for the feedback.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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703 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Servify (servify.tech) has 703 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 535 reviews with 5 stars · Clear filters
Samsung replace the phone that was not functioning well
By Paul O.
Response from Servify· May 20, 2026
It's always good to see customers happy! Thank you for the feedback.
Fast,Efficient and professionalism
By Fasham K.
Response from Servify· May 20, 2026
It's always good to see customers happy! Thank you for the feedback.
Great experience overall, really glad they explained everything that was fixed on my phone.
By Angel R.
Response from Servify· May 20, 2026
It's always good to see customers happy! Thank you for the feedback.
Prompt service
By John F T.
Response from Servify· May 20, 2026
It's always good to see customers happy! Thank you for the feedback.
The staff at the service center was extremely friendly and professional. They explained what was wrong with the phone, and clearly explained the steps they took to fix it. While they could have just replaced the one broken component, their troubleshooting identified additional issues, which resulted in them needing to replace additional components. Highly satisfied!
By David
Response from Servify· May 20, 2026
It's always good to see customers happy! Thank you for the feedback.
The claims process was streamline and customer service was very helpful. We received a replacement phone the next day which was really nice. Overall my experience was great!
By Thomas Van P.
Response from Servify· May 20, 2026
It's always good to see customers happy! Thank you for the feedback.
Smooth experience; replacement phone received within 48 hours. The site to do so was a little wonky and frustrating in terms of uploading the police report (would only allow a jpg and one page) which could be hard for a digital native, but everything was great aside from that
By Paul
Response from Servify· May 16, 2026
Thank you for your feedback
They fixed my phone very fast, it had some charging issues, thank your
By Marco Giron R.
Response from Servify· May 16, 2026
It's always good to see customers happy! Thank you for the feedback.