Customer service quick and easy .
Customer service quick and easy .
By Mike
Response from Servify· May 22, 2026
It's always good to see customers happy! Thank you for the feedback.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
703 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reinventing device ownership experiences, globally!
Servify (servify.tech) has 703 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 535 reviews with 5 stars · Clear filters
Customer service quick and easy .
By Mike
Response from Servify· May 22, 2026
It's always good to see customers happy! Thank you for the feedback.
Outstanding service, helpful and efficient
By Joanne C.
Response from Servify· May 22, 2026
It's always good to see customers happy! Thank you for the feedback.
had a broken screen on my phone, and Samsung Servify was able to ship a replacement the following day. They didn’t have the exact color I originally had, which was the limited pink Fold, but they still provided a different color option right away. Overall, everything went great. The process was fast, smooth, and efficient.
By Dessa G.
Response from Servify· May 21, 2026
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Very easy to communicate, had no issues . Everything went smoothly
By Roly H.
Response from Servify· May 21, 2026
It's always good to see customers happy! Thank you for the feedback.
They made submitting a claim very easy. There was a quick response approving the claim and I had my replacement device a day later. I have dealt with "warranty" situations with large cell providers and they never made it easy or quick to get help. I will purchase from Samsung direct from now on because of their Samsung Care+.
By Laura Van Leuven S.
Response from Servify· May 21, 2026
It's always good to see customers happy! Thank you for the feedback.
It was easy and fast and the work was perfect. Good as new.
By Jake C.
Response from Servify· May 21, 2026
It's always good to see customers happy! Thank you for the feedback.
Samsung has always been AMAZING.
By Sandra D.
Response from Servify· May 21, 2026
It's always good to see customers happy! Thank you for the feedback.
The agents are patient and professional. They attempt to help would make me feel valued as a customer. Thank you all that helped.
By Sabrina B.
Response from Servify· May 21, 2026
It's always good to see customers happy! Thank you for the feedback.