ServifyReviews of servify.tech

Well the only complaint is the amount of time it takes to ship the phone. I sent it off last Thursday, and I still don't have it back yet. They sent it last night and I'm guessing it will take another few days to get back to me. Overnight shipping labels need to be provided if possible. Other than that great experience, and good updates.

My replacement device wasn't originally in stock, however, the turn around time wasn't bad at all. I do wish the replacement device was the same color as my original though. Other than that, no complaints. 👍🏾

It's was great....

Dear Servify Team, Thank you for your latest update confirming that the warranty plan has now been successfully activated on my device. I appreciate the resolution after the considerable effort and time invested in addressing the activation issues. While the process was more challenging than expected, I am hopeful that any future interactions, especially if an actual claim arises, will be handled more smoothly. Your attention to this matter is valued, and I look forward to a more seamless experience moving forward. Thank you again for your assistance.

The inner phone screen on my Zfold 4 stopped working. I put a claim for a replacement phone and did have to wait days for the phone to arrive. Verizon always sent a phone next day air. So this isn't so great. Did end up receiving the phone. About a month later, the inner screen protector started to peel. They obviously sent me a refurbished or remanufactured phone. I called Servify and they said screen protector isn't covered. Not exactly what I wanted to hear for a phone that's just a month old. They either sent a phone that failed QC or it was a refurbished phone. How does a screen protector on a replacement phone only last a month?? On that note, Servify, stepped up after reading my review and corrected the situation by sending me yet another replacement. We'll see how the protector holds up. I will up the stars to 4 for them having rectified the situation.

Pretty straightforward.

The process was quick although I will say, the online portion was not user friendly. It was unclear what the hold up was during the initial process. had to call and speak to representative who couldn't help me get past that one page. That delayed things and was very frustrating to me.

Great customer service! Feel like a brand new phone!